Duplicate CDR
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Duplicate CDR
Hi,
I have OXE integrated with third pary software call accounting softwareTMS and that TMS guy is telling oxe sending the duplicate cdr records
we have received duplicate call records from Alcatel, see a sample log for 05/09 , which is the root cause if issues.
05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>
Is this really issue with MOXA ?
I have OXE integrated with third pary software call accounting softwareTMS and that TMS guy is telling oxe sending the duplicate cdr records
we have received duplicate call records from Alcatel, see a sample log for 05/09 , which is the root cause if issues.
05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:47 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:47 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:48 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:48 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>
05/09/2017 17:10:49 Rx <STX>K 7227 1 255 7227 1005092017170306 000029 0.00 65 60 144844444 2 01000000000000 00001000000000001 0044844444 0000000000050<ETX>
05/09/2017 17:10:49 Tx <ACK>
Is this really issue with MOXA ?
Re: Duplicate CDR
in OXE - with accview command - do you see duplicated tickets?
Outputs in your post - from MOXA connection (not clear why you talk about MOXA - tickets looks like on-line accounting via Ethernet) or from accounting SW?
Outputs in your post - from MOXA connection (not clear why you talk about MOXA - tickets looks like on-line accounting via Ethernet) or from accounting SW?
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Re: Duplicate CDR
with accview there is no duplicated tickets but in COM1 port of putty i
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Re: Duplicate CDR
You use - only online printing or monitoring/tracking too?
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Re: Duplicate CDR
Sorry we are sending the data from MOXA to COM1 of Third party Call accounting software
Re: Duplicate CDR
Why you use tracking instead of real time tickets output?
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Re: Duplicate CDR
We are not using tracking please find the attached screenshot
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