Hello!
A client requested the callback and callback cancellation feature. I've created the "booking on free or busy set" suffix, and the "Canc.auto.call back on busy" preffix. I've granted the privileges on Phone facilities COS:
Rights
No Callback On Free Set : 1 (The client doesn't want callback when the set is free)
No Callback On Busy Set : 0
Set Features
Canc.auto.call back on busy : 1
Suffixes
Ringback on free or busy set : 1
But even after these configurations, the callback cancellation doesn't work (the callback is working). When I try to cancel the callback from an 8-9 Series, I got the "Feature rejected" message.
Right now, I don't have any other ideas of what else I can do to make it works. Did I forget something?
By the way, I'm using R8.0.1 G1.503 Patch 17.
Thanks and regards!