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4059 sevice mode button greyed out

Posted: 27 Feb 2017 19:02
by the shoo
The Service Mode button (gear icon) is greyed out on the screen and I cannot get it back.
Anyone?

Re: 4059 sevice mode button greyed out

Posted: 25 Mar 2017 00:20
by swinstu
Check the configuration of the attendant rights in the OXE system.

Re: 4059 sevice mode button greyed out

Posted: 07 May 2017 04:30
by bjin
The guide / service buttons get enabled on successful download of oxe g/s definition files. You see this file download on application start (the progress bar in the bottom status bar).
Sometimes the oxe end the download sequence prematurely, causing the entire guide/service mode to fail. Without these definition files the g/s mode can't function hence the disabled state. Often a bascul/reboot solves the problem.
/B


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Re: 4059 sevice mode button greyed out

Posted: 08 Feb 2019 08:39
by macarui
We have the same problem. A bascul solves the problem. Thanks!