problem!repeatin a digit while dialing

swinstation · Post by **swinstation** » 27 May 2010 16:44

hi everybody
in one of my sites when a user dial 1 or any number the pabx repeat this number and the extension dial a wrong number ,in outgoing calls do advice or share your experience please.

swinstation · Post by **swinstation** » 27 May 2010 16:45

I heard it has relation with GD but I am not sure

Seller_V · Post by **Seller_V** » 03 Jun 2010 09:23

Maybe it is easier? For example some joker created the speed dial numbers which adds the wrong digits... Unlikely i know but... check it just in case.

Post by **vad** » 03 Jun 2010 22:20

Release? Type of external line - ISDN, analog?

swinstation · Post by **swinstation** » 06 Jun 2010 10:59

hi
R7 type of external line is analog lines, and No speed dialing.
sorry for delay I was in trip.

sera544 · Post by **sera544** » 07 Jun 2010 01:20

Hi napo,

I think this issue is related to ur GD, remember DTMF, Tones & digits issues are generated by GD hardware problem, we can't identify exactly and there will be no incidents generated related to erros..so u better replace GD and check it out...

swinstation · Post by **swinstation** » 07 Jun 2010 06:27

i did it but was not success full,even I create new data base and .....change my R.

sera544 · Post by **sera544** » 07 Jun 2010 07:06

Hi napo.

Can u try to change the trunk cos which is used for the trunk lines, instead of using trunk cos 1 DTMF, try with trunk cos 0 decadic style, i don't know this is gonna solve ur issue just a try..

cheers

swinstation · Post by **swinstation** » 07 Jun 2010 07:33

yes I changed

Post by **vad** » 07 Jun 2010 08:08

Was correction in release 9 "GD generate wrong double DTMF tones for analog endpoints" (patch 43). In readme from R7 - this problem not found.