OmniPCX Complete System Reset / Cold Reset
OmniPCX Complete System Reset / Cold Reset
Hi Everyone,
I have currently taken over a network system that also incoporates OmniPCX Office Medium; revision alzgb210/091.001. Unfortunately due to various issues with the installer they are unwilling to reveal the password details for the current system.
Is there anyway I can perform a cold reset/total system reset (losing current configuration information not so much of an issue) without having access to the passwords the installer is unwilling to provide?
Any help would be gratefully received.
Thanks
I have currently taken over a network system that also incoporates OmniPCX Office Medium; revision alzgb210/091.001. Unfortunately due to various issues with the installer they are unwilling to reveal the password details for the current system.
Is there anyway I can perform a cold reset/total system reset (losing current configuration information not so much of an issue) without having access to the passwords the installer is unwilling to provide?
Any help would be gratefully received.
Thanks
- tot3nkopf
- Alcatel Unleashed Certified Guru
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- Joined: 02 Feb 2006 10:41
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Re: OmniPCX Complete System Reset / Cold Reset
You can use LoLa and reload the software.
Re: OmniPCX Complete System Reset / Cold Reset
Thanks for the quick response,
I take it the guidelines on how to do this is posted already in another forum, if so, would you be able to guide me/linke me to it?
I know that you need to set the DIP switches on the CPU to Lola mode and reload the software but I don't have all the files available and some more guidance would be great.
I take it the guidelines on how to do this is posted already in another forum, if so, would you be able to guide me/linke me to it?
I know that you need to set the DIP switches on the CPU to Lola mode and reload the software but I don't have all the files available and some more guidance would be great.
Re: OmniPCX Complete System Reset / Cold Reset
Hi
You can do a total reset with a 4039 set and the operator password who is h*******. Go to operator menu, expert, reset.
Best regards
Edited by TOt3nKOpf: no password posting allowed.
You can do a total reset with a 4039 set and the operator password who is h*******. Go to operator menu, expert, reset.
Best regards
Edited by TOt3nKOpf: no password posting allowed.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3
ACFE OXE R12
ACFE OXO C R3
Re: OmniPCX Complete System Reset / Cold Reset
Hi Enio,
I have tried that, unfortunately using the default password on the 4039 handset it simply says "rejected" when I type the password. I also tried it on the admin, install, operator options too.
I think the only way forward is doing a LoLa reinstall which is really tricky as I don't have the correct tool to do it; only the PM5 support CD so I'm kind of stuck which is a bit frustrating.
Thanks
Omar
I have tried that, unfortunately using the default password on the 4039 handset it simply says "rejected" when I type the password. I also tried it on the admin, install, operator options too.
I think the only way forward is doing a LoLa reinstall which is really tricky as I don't have the correct tool to do it; only the PM5 support CD so I'm kind of stuck which is a bit frustrating.
Thanks
Omar
Re: OmniPCX Complete System Reset / Cold Reset
Hi Omar
Yes, then you will need to use LOLA. It the only way or asking to Alcatel to reset the password.
Hi TOt3nKOpf
I didn't know about the password. I will not do it again.
Best regards
Yes, then you will need to use LOLA. It the only way or asking to Alcatel to reset the password.
Hi TOt3nKOpf
I didn't know about the password. I will not do it again.
Best regards
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3
ACFE OXE R12
ACFE OXO C R3
- tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: OmniPCX Complete System Reset / Cold Reset
No problem. We need to obey some rules in order not to upset Alcatel. You can imagine that we are monitored.enio.eltz wrote:Hi Omar
Yes, then you will need to use LOLA. It the only way or asking to Alcatel to reset the password.
Hi TOt3nKOpf
I didn't know about the password. I will not do it again.
Best regards
Re: OmniPCX Complete System Reset / Cold Reset
another way of cold reset is by physical switch on the cpu (off/on) during boot process
Re: OmniPCX Complete System Reset / Cold Reset
Hi all.
A customer missed the OXO password, but with the ALE support we weren't able to retrieve the factory PW.
The ALE support suggested us to do a cold reset or a LoLa.
Do these procedures reset the configuration only, bringing the OXO to the purchase stage (factory reset) or do we have to retrieve the release and the relative licenses through Alcatel?
Thank you in advance.
A customer missed the OXO password, but with the ALE support we weren't able to retrieve the factory PW.
The ALE support suggested us to do a cold reset or a LoLa.
Do these procedures reset the configuration only, bringing the OXO to the purchase stage (factory reset) or do we have to retrieve the release and the relative licenses through Alcatel?
Thank you in advance.