Dial by name directory from Automated Attendant

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JMeyers
Member
Posts: 1
Joined: 31 May 2019 10:50

Dial by name directory from Automated Attendant

Post by JMeyers »

Hi folks,

I'm installing my first OXO and haven't yet been to the training class. This customer is moving from a Mitel and they have an option in their AA that allows them to use a dial by name directory. I've been through the documentation and must be missing something. How can I set up this same type of option on the AA of an OXO?

Thank you.
tddupree
Member
Posts: 18
Joined: 21 Feb 2014 17:29

Re: Dial by name directory from Automated Attendant

Post by tddupree »

Hi, did you find what you need?
If not, had you been able to search the https://www.al-enterprise.com/ site?
rkraehen
Member
Posts: 47
Joined: 24 Apr 2019 08:23

Re: Dial by name directory from Automated Attendant

Post by rkraehen »

With OMC you can activate a "Dial by name" feature in the menu "Voice Processing/General Parameters"
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