Alcatel Unleashed

Lol no problem as tgn learned everything from me [emoji23][emoji23] I wish... I'm allways try to be a good jedi-padavan to my master :D regards... May the force be with us always [emoji41] Enviado de meu E6633 usando Tapatalk Chickens and candles used to work better and be more long lasting solutio...

You need to buy from an ALE Business Partner the necessary license as add on to your existing one.

Software license limit reached? (20 authorized, 20 really activated?)

There were changes in the way Alcatel proprietary fax protocol is implemented (inter shelf/netw) --> switch to T38 I think from R9. Check your general fax parameters in the database before and after migration along with the release notes.

Line type --> Short Haul, Long Haul....

Try to play with line attenuation. You have several values (I think in digital access' e.g. short line, long line, etc.)

Or xmon or pilot2a (there is a dedicated TC for pilot2a).

Verint should support pause/start recording. Maybe they have a GUI client? (NICE has one) To have it on the phone or on Genesys Workspace this requires web services integration usually (NICE had this in the past with Alcatel phones for instance/ never heard about out of the box with Genesys) You sho...

Do a mastercopy on st-by cpu. Your errors are not related to CSTA.
If you have spacial redundancy both main IPs should be addressed if the application allows this.

Different options. Easiest maybe one declared as private one as public if taxation is not an issue. Priv/pub numbering plans need to be configured in accordance.