Search found 4 matches

by FranklinM
13 Aug 2020 17:58
Forum: MAIN
Topic: Echo in 8001 handset when calling on analog trunk
Replies: 0
Views: 1856

Echo in 8001 handset when calling on analog trunk

Hi: I have some trouble getting rid of the echo in the 8001 handset or side tone when using analog trunk ( It also happens in handsfree mode). We have tried the Gain labels in Memory Read/Write / other labels, but we do not find the one for 8001 or SIP phones. We have OXO connect R4 and R3. We also ...
by FranklinM
18 Jul 2019 10:11
Forum: H323 / IP / Pimphony
Topic: Two accounts on same public sip gateway
Replies: 1
Views: 2706

Two accounts on same public sip gateway

Hello: On OXO Connex we have a public sip trunk and we need to provide two different outgoing (and incoming) trunk groups to two different extension groups. Each one will have its own user for authentication, but the same sip gateway. How can we assign an specific extension to an specific authentica...
by FranklinM
05 Jul 2019 18:17
Forum: OmniPCX Record
Topic: Can not access the server adminstration console
Replies: 1
Views: 2782

Re: Can not access the server adminstration console

Hi:

Already found the solution on the Technical Knowledge Centre at ALE site (article 44105). Yesterday the access to the site was down.

Thanks
by FranklinM
04 Jul 2019 20:22
Forum: OmniPCX Record
Topic: Can not access the server adminstration console
Replies: 1
Views: 2782

Can not access the server adminstration console

Hi: In a new installation of the OmniPCX Record R2.3.23, after I applied the license key, I login to the Server Administrator console, but I can not choose any option from the menu. The logo OmniPCX Record shows on top of the console and all options are grey. The administrator console opens and you ...

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