Alcatel Unleashed

Can't you use the 'pilot direct call' facility in the processing group? I thought that's what the feature is for

you could use 'source /usr2/mtcl/.profile' & grep out what you want

the files all come from /usr2/soft_install/bin & are put together in the .profile script

You can do it actually, I am setting it up for a similar configuration.

You use 'configuration by domain' to segregate the users & Security & access control to govern the rights.

I am having some issues with the domain settings at the moment though if the user is not in domain 0 in the user access ...

have had a similar problem with this, was the board country type incorrect. I can't remember the exactness of it though

It's an undefined entry & therefore will not be active.

You need to manage valid cost centres for your users

Yes, can be updated in SQL.

In the action options of th ereport, it will have at the end -sched x this is the scheddefid

select * from scheddef where scheddefid=x

MailRcpt is the field to change

update scheddef set mailrcpt='someone@there.com,another@there.com' where scheddefid=x

commit ...

Transfer the TAXA*.DAT files from /usr4/account into the Omnivista server into ?:\4760\data\loader\Network\Sub Network\Node folder. Can launch a sync to make it read the tickets & it should load any that aren't in the DB already.

Not sure you can change the start day of the week.

Maybe have to apply a more specific filter

Sounds like Windows DEP (data execution prevention), have a look here to see how to disable.

Should sort that out

The 'FS' entries are related to trunk groups, there is one assigned for each trunk group registered in Omnivista. You can view them in the accounting area (can't remember exactly where at the moment though).

Hope this helps