Alcatel Unleashed

I will be adding a UAI8 board to a system. Before I reference the manual I though I'd ask here. Do I add the new board in Hardware, power down the system then insert the new board? I recall that a system would not load if the configured hardware does not exist.

Temporary license expired.

In our shop OXO pressing the flashing message key or dialing 500 (voicemail hunt group) results in a busy with the message Not at moment. Tried a warm restart, the system never recovered. Powered off/on, system is back up but voicemail is still inaccessible. Would the Power CPU have to be replaced? ...

Removed the access code in Security - Passwords - Remote Access Code. Now voicemail remote access is possible.

I have a customer trying to access another mailbbox internally by calling the voicemail hunt group pilot 500. Using that method, and calling the main number to get the Auto Attendant and pressing #, then the mailbox the customer gets the prompt noted above. In our test system I have an option in Fea...

In our lab test system I get can't access voicemail when calling in via a trunk. When logging in from an 8039 in Operator mode, I don't see a Remote Access option for the subscriber as specified in a manual. The message I get is "Remote access to voicemail is currently disabled' - for all subsc...

Back in the shop we can simulate this. We plugged in an 8029 into the 4019's port and pressed the mute key, which is now lit. If we call the 4019, it's answered on the speaker. We can't turn the feature off on the 4019 by pressing the mute key. If we swap phones, temporarily having the 8029 in the 4...

It's probably a simple and obvious thing to some on here - but I don't work on the OXO a lot. We've got a customer that says the 4019 phone's speaker activates when called instead of ringing. I know with an 8029 and 8039 the mute key is pressed to activate auto-answer mode, and it's lit to indicate ...

Previously I routinely changed email voicemail notification addresses using OXO 30.0.28. Now I can't access Central Services, it's grayed out. Tried using 'Compatibility to older releases..' setting, older OXOs such as 22. and 20., even downloaded the latest 31.0,10 version, same. A co worker was ab...

I've heard of situations where a neighboring port with a defective phone or cable fault can cause a port not to come up. Not sure if being stuck at showing the firmware version is typical.