Search found 86 matches

by mozi
23 Oct 2017 06:24
Forum: Users
Topic: REX in tandem configuration in the US
Replies: 6
Views: 4642

Re: REX in tandem configuration in the US

Custommer in checks if there is a Provider who provide this Feature, or we'll use a sip public trunk.
I will give an update if there is any Information
regards
by mozi
09 Oct 2017 16:52
Forum: Users
Topic: REX in tandem configuration in the US
Replies: 6
Views: 4642

REX in tandem configuration in the US

Hi, I have an Ip phone and a REX in Tandem configuration. The System is in the US. I works fine, but if there is an incomming call, the mobile display shows the number of the PBX an not the calling number. In Germany we need a Feature called "Clip no Screening" activated by the Provider. T...
by mozi
15 Nov 2016 16:10
Forum: OmniTouch 8450 Fax Software
Topic: Faxserver recieves Faxes, but sending fax per smtp to user not working
Replies: 9
Views: 10746

Re: Faxserver recieves Faxes, but sending fax per smtp to user not working

Problem is solved, Very hard to find the cause. Someone from the development department connects randomly new Controllers to the Network and an ip address is assigend via dhcp. Unfortunatly he uses 'localhost' as hostname. So the DNS entry 'localhost' is changed to this new ip address. During that t...
by mozi
29 Feb 2016 03:48
Forum: OTMS - OpenTouch Multimedia Services
Topic: OTMS installation: checkCms.sh shows PostReady migration status | NOT_COMPLETED
Replies: 7
Views: 6347

OTMS installation: checkCms.sh shows PostReady migration status | NOT_COMPLETED

Hi I tried to install a new OTMS-V several times, after post install wizzard is finished and I launch the checkCms.sh it shows: State: READY no HA product type | addon product version | 10.0.000.044 cms version | 10.0.050.002 datamodel version| 10.0.050.001.b0031 CMS status [ OK ] Migration status |...
by mozi
04 Feb 2016 03:29
Forum: OmniTouch 8450 Fax Software
Topic: Faxserver recieves Faxes, but sending fax per smtp to user not working
Replies: 9
Views: 10746

Re: Faxserver recieves Faxes, but sending fax per smtp to user not working

I did a tcpdump on faxserver when a fax is recieved, the fax is put in the users inbox and the smtp.log shows the CORBA error, an in the tcpdump there is no entry with the faxservers IP Address. Could i be a license Problem? the smtp log Shows this: (1)(2016/02/04 09:15:44.670)( 49630096)(XMedius::T...
by mozi
03 Feb 2016 11:14
Forum: OmniTouch 8450 Fax Software
Topic: Faxserver recieves Faxes, but sending fax per smtp to user not working
Replies: 9
Views: 10746

Re: Faxserver recieves Faxes, but sending fax per smtp to user not working

Here are the results aof the tests: Tomcat is running [root@faxsrv ~]# service tomcat-fax status Tomcat is running... [root@faxsrv ~]# sql is running: [root@faxsrv ~]# service mysql status MySQL running (3296) [ OK ] [root@faxsrv ~]# iptabels are correct: [root@faxsrv ~]# service iptables status Tab...
by mozi
03 Feb 2016 10:48
Forum: OmniTouch 8450 Fax Software
Topic: Faxserver recieves Faxes, but sending fax per smtp to user not working
Replies: 9
Views: 10746

Faxserver recieves Faxes, but sending fax per smtp to user not working

We have the same faxserver problem on 3 different installations. Faxserver recieves faxes, but is not able to send the fax per smtp to users e-mail address. All services are running, in the smtp.log, there is this message: (1)(2016/02/01 16:29:15.290)( 70675344)(ComponentReplicaImpl::ActivateAsStand...
by mozi
17 Jun 2014 04:40
Forum: MAIN
Topic: Mic 8600 IPHONE can not play voiceMessage
Replies: 4
Views: 3257

Re: Mic 8600 IPHONE can not play voiceMessage

Hi,
I don't know how to enable logs on the IPhone.

I opened a SR.
I'll Keep you informed

regards

Mozi
by mozi
13 Jun 2014 02:37
Forum: MAIN
Topic: Mic 8600 IPHONE can not play voiceMessage
Replies: 4
Views: 3257

Re: Mic 8600 IPHONE can not play voiceMessage

Hi thanks for your answer, can you tell me which logs i have to enable? I enabled logs on MyICsWebproxy as described in TG0056, but nothing happens ### file appender log4j.appender.file=org.apache.log4j.RollingFileAppender log4j.appender.file.maxFileSize=1000KB log4j.appender.file.maxBackupIndex=5 l...
by mozi
12 Jun 2014 13:39
Forum: MAIN
Topic: Mic 8600 IPHONE can not play voiceMessage
Replies: 4
Views: 3257

Mic 8600 IPHONE can not play voiceMessage

Hi, having this Problem: OTBE R1.3.000.071 OXE Standard user with Ot Localstorage 8600MIC on IPhone Version 3.2.7 everything works fine even new voicemessageges are shown on Iphone, but we're not able to Play a Voicemail on IPhone. When we press the Play button a messagage appears : "download i...

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