Search found 6895 matches
- 21 Mar 2020 01:31
- Forum: CCD / CCS / CCIVR
- Topic: 3rd Party reporting tools?
- Replies: 2
- Views: 9603
Re: 3rd Party reporting tools?
You need a CCS Server with a licensed tool from Alcatel that would extract data to a SQL. Ask your vendor
- 21 Mar 2020 01:29
- Forum: CSTA
- Topic: HTTP interface CSTA 2555 - R12
- Replies: 4
- Views: 10012
Re: HTTP interface CSTA 2555 - R12
ThanksHi there
No web server configuration, it's always there.
No http anymore, only https.
No 2555 port for CSTA monitoring.
Just punch in https://<OXE_IP_address>/csta_mono/
Will try
- 21 Mar 2020 01:28
- Forum: Ip Desktop Softphone
- Topic: IP Desktop Softphone over VPN
- Replies: 20
- Views: 20538
Re: IP Desktop Softphone over VPN
Just be sure you are setting up correct ports to be part of your firewall rules.
Check documentation about TCP/UDP ports
Check documentation about TCP/UDP ports
- 25 Feb 2020 18:01
- Forum: VMWARE
- Topic: R12 on Virtual Box
- Replies: 19
- Views: 22827
Re: R12 on Virtual Box
I'm allways try to be a good jedi-padavan to my master :D regards... May the force be with us always [emoji41] Enviado de meu E6633 usando Tapatalk Chickens and candles used to work better and be more long lasting solutions in a wise combination with a large crystal ball :lol: Lol Lately have been ...
- 25 Feb 2020 17:12
- Forum: CSTA
- Topic: HTTP interface CSTA 2555 - R12
- Replies: 4
- Views: 10012
HTTP interface CSTA 2555 - R12
Hi guys,
Been a while...kinda lost OXE track
I am trying to access the CSTA HTML interface at port 2555 at a OXE R12 but no luck...also see that Web is no longer possible at netadmin -m > Security...
So...How to enable it?
Any ideas?
Cheers!
Been a while...kinda lost OXE track
I am trying to access the CSTA HTML interface at port 2555 at a OXE R12 but no luck...also see that Web is no longer possible at netadmin -m > Security...
So...How to enable it?
Any ideas?
Cheers!
- 29 Jul 2019 03:28
- Forum: Application
- Topic: IP Desktop Softphone Log - CCD events
- Replies: 0
- Views: 2338
IP Desktop Softphone Log - CCD events
Hi guys
Having an issue at customer where basically I need to demonstrate that the agents are doing a manual Ready. Is there any log at the softphone that I could enable to make this happen?
Having an issue at customer where basically I need to demonstrate that the agents are doing a manual Ready. Is there any log at the softphone that I could enable to make this happen?
- 29 Jul 2019 02:43
- Forum: Application
- Topic: CCD objects not displayed on CCSupervision
- Replies: 2
- Views: 2833
Re: CCD objects not displayed on CCSupervision
Was this working before? Can you post a screenshot?
- 20 Feb 2019 08:18
- Forum: Ip Desktop Softphone
- Topic: IP Softphone creates problem with sound on laptops
- Replies: 3
- Views: 3558
Re: IP Softphone creates problem with sound on laptops
Are your Windows fully updated?
Which sound card do they have? Have you tried with an USB device?
Which sound card do they have? Have you tried with an USB device?
- 13 Feb 2019 12:16
- Forum: OXE (Crystal / Common) - System Documentation
- Topic: Drop Calls after 3 minutes
- Replies: 13
- Views: 10476
Re: Drop Calls after 3 minutes
For outgoing calls there is a timer. Search the forum.
For incoming, no
For incoming, no
- 13 Feb 2019 12:16
- Forum: Beginner's questions about the (4400 / Enterprise) PHONE APPLICATION or OPERATING SYSTEM
- Topic: License maens
- Replies: 2
- Views: 2927
Re: License maens
contact your sales guy