Hi Murray,
thanks a lot for your support. This is what i´ve forgotten. That´s great, calls are routed correctly now. The pilot is still "blinking" as described above, but the call routing works fine.
Thank you very much
Best regards
Michi
Search found 16 matches
- 02 Apr 2015 05:04
- Forum: CCD / CCS / CCIVR
- Topic: New created Pilot does not work properly
- Replies: 2
- Views: 2136
- 02 Apr 2015 01:39
- Forum: CCD / CCS / CCIVR
- Topic: New created Pilot does not work properly
- Replies: 2
- Views: 2136
New created Pilot does not work properly
Hello guys, i´ve got one problem with a new created pilot: System is an OXE, k1.520.32.b (CS-2) Common HW. One ISDN T2 Link to public network. Local Hybrid Link for internal CCD. CCD is configured with ACR Routing via Statistic Pilots (ISM Script). We´re using CCS 10.1.90.5. No problem with the curr...
- 03 Dec 2013 01:21
- Forum: OTUC
- Topic: OTUC R.4.1 with Local Storage possible?
- Replies: 2
- Views: 4290
Re: OTUC R.4.1 with Local Storage possible?
Hello cavagnaro,
thank you very much for your quick answer. That´s great.
Best regards from Germany
Michi
thank you very much for your quick answer. That´s great.
Best regards from Germany
Michi
- 27 Nov 2013 04:13
- Forum: OTUC
- Topic: OTUC R.4.1 with Local Storage possible?
- Replies: 2
- Views: 4290
OTUC R.4.1 with Local Storage possible?
Hello guys, we´ve got an OTUC 4.1 running with ca. 600 users with an old OXE, Crystal HW, R.7.1. :shock: The System was connected to several Exchange 2003 Servers using UMS VoiceMail-Systems. Now, the customer ´s IT responsibility has been changed and without any information, the user´s email-boxes ...
- 25 May 2012 03:00
- Forum: CCD / CCS / CCIVR
- Topic: CCS Standard in Citrix Environment
- Replies: 2
- Views: 2401
Re: CCS Standard in Citrix Environment
Hi guys, well, we´ve found a way to get the ccs running in a citrix world: We´ve made with the folowing steps: 1. Installation of CCS on the citrix terminal server(s). 2. Then we´ve modified the ccs.ini in that way, that the oxe-role-adress, the color settings, the location for stastitics, user name...
- 29 Mar 2012 05:55
- Forum: CCD / CCS / CCIVR
- Topic: CCS Standard in Citrix Environment
- Replies: 2
- Views: 2401
CCS Standard in Citrix Environment
Hello guys, does anyone already have experience in installing ccs application in a citrix world? We have to set up a ccs standard edition (10.1.0.90) for threee supervisors. We´ve read the tc´s regarding installation under citrix, but it seems that the there are several kinds of citrix configuration...
- 13 Sep 2011 11:19
- Forum: Bugs & Security issues
- Topic: Problem with fax connections after migration to 9.1
- Replies: 6
- Views: 12485
Re: Problem with fax connections after migration to 9.1
Hello MrAnMo, thank you very much. We´ve already checked the settings...We cannot find anything... But the customer has informed us about a very, very strange hap...on Monday, after the migration of the OXE, there was a complete roll out for a new Firmware of the fax machines on the whole company......
- 28 Aug 2011 12:40
- Forum: Bugs & Security issues
- Topic: Problem with fax connections after migration to 9.1
- Replies: 6
- Views: 12485
Re: Problem with fax connections after migration to 9.1
Hello MrAnMo, thanks for your help. Yes, we´ve already checked via infocs and we´ve also had a meeting with the provider. No error´s, no sync-problem. Everything seems to be ok...we´ve also created an extra "test"-shelf running with gd-2 and a sli-16. But also the same lousy problem. In th...
- 22 Aug 2011 03:16
- Forum: Bugs & Security issues
- Topic: Problem with fax connections after migration to 9.1
- Replies: 6
- Views: 12485
Problem with fax connections after migration to 9.1
Hi there, old System: Crystal-HW, CPU-6-Step-2, f1.603.1.aj (Rel.6.0.1) in ACT-14 at the Main Site. One additional WM-1 Shelf connected via INTOF-link. After migration: Common-HW, AS-IBM x3250M3, i1.605.25.b (Rel.9.1). At the Main Site there are three Shelfs with one GD-3, and one separated GD-3 wit...
- 10 Mar 2010 11:51
- Forum: Software Loading
- Topic: CS-Upgrade from Rel.7.0 to Rel.9.1
- Replies: 3
- Views: 2685