CCivr Installation

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cslow78
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Posts: 16
Joined: 22 Dec 2005 20:16
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CCivr Installation

Post by cslow78 »

Dear all,

Any experienced CCivr installer here?

I faced some VPRM problem. It cannot find cmgrattachment.cpp file, and therefor the voice lines cannot be attached to any application.

Any feedback is welcome. Thank you.
cslow78
hburdurlu
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Posts: 7
Joined: 08 Dec 2005 04:53

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Post by hburdurlu »

I think that your problem is a CSTA initialization. Did you enter http://yourpcxip:2555 web page and application events in system for establishing CSTA exactly.
Ali Musa

Re: CCivr Installation

Post by Ali Musa »

I am trying to change a voice message for the Main prompts voice (When the user first call) and deploy it in the CCIVR system that using (CCagent: Alcatel-Lucent OmniPCX).

I made the .wav file but I do not know what the next step to do, to do to let this voice replace the original voice played by the PBX when the user first call.
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