SIP Trunk with cisco

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phill
Member
Posts: 2
Joined: 09 May 2023 08:57

SIP Trunk with cisco

Post by phill »

I have sip from cisco callManager to alcatel PBX then from alcatel to sip provider, I am facing issue sometimes call from cisco not working if server restart so when i do reset to sip trunk it works, can I know why this happen, and How i can troubleshoot this issue from alcatel side, how i can know if sip trunk working fine from alcatel is there command i can use to verify
Thanks
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: SIP Trunk with cisco

Post by haroun »

hi
run this 2 command
motortrace 3
traced
phill
Member
Posts: 2
Joined: 09 May 2023 08:57

Re: SIP Trunk with cisco

Post by phill »

Is it ok to run these commands on production or need maintenance window?
can you please clarify what are these commands can do? and how i can stop if i run it
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: SIP Trunk with cisco

Post by haroun »

yep you can run them on production , this command are the equivalent in cisco for sip voip debug
at end of the trace just tape ctl c followed by motortrace 0
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