DTMF configuration

This application replaces the OmniVista 4760
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bruno67
Member
Posts: 2
Joined: 08 Dec 2020 03:19

DTMF configuration

Post by bruno67 »

Hello,

We have trouble to use DTMF with our omnivista 8770.

When I dial a number and I want to use the 1, 2, 3 .... key to access services of my recipient, it doesn't work.

Can you say me where I can configure DTMF.

For information I use these phones, 4028,8028 and 8038 alcatel

regards
stef
Member
Posts: 2
Joined: 07 Jul 2022 03:42
Location: Germany
Contact:

Re: DTMF configuration

Post by stef »

you need a prefix. external features->DTMF end to end dialing.
also Phone Feature COS must allow DTMF dialing.
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3807
Joined: 23 Sep 2004 06:47

Re: DTMF configuration

Post by vad »

You need to switch set in DTMF mode dialing. You can press soft key (if present). Or dial prefix or suffix "DTMF end-to-end dialing".
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