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DTMF configuration

Posted: 04 Jan 2023 09:19
by bruno67
Hello,

We have trouble to use DTMF with our omnivista 8770.

When I dial a number and I want to use the 1, 2, 3 .... key to access services of my recipient, it doesn't work.

Can you say me where I can configure DTMF.

For information I use these phones, 4028,8028 and 8038 alcatel

regards

Re: DTMF configuration

Posted: 05 Jan 2023 04:32
by stef
you need a prefix. external features->DTMF end to end dialing.
also Phone Feature COS must allow DTMF dialing.

Re: DTMF configuration

Posted: 08 Jan 2023 22:03
by vad
You need to switch set in DTMF mode dialing. You can press soft key (if present). Or dial prefix or suffix "DTMF end-to-end dialing".