offside signal

[nmcalves]

good afternoon team

I come to ask for help and if you can help.

I have a problem when I make a call from a digital phone to an analog of the message do not disturb and signal offside, the same also happens from analog to analog.

How do I fix this anomaly and what could I have done on the phone?

In the omc software I also don't find any problem that is causing it.

Thanks

text was translated on google from portuguese to english

[vad]

At first - the problem exist from the begining (it was some problem with 1st analog anf digital port - analog was created with services FAX and digital set like Key system)
or happens after some manipulations? F.e. someone dial @do not disturb" prefix (dial prfix+password again).