OS6360 cannot write memory

[bratsonis]

Hello everyone,

Working on a OS6360 (not a 6350 opened it here since did not find 6360) and dealing with a weird issue. The device is out of the box no config done and just making a change and trying to save with write memory command but dealing with the error:

-> write memory
ERROR: Write memory is not permitted when switch is running in certified mode

So running-directory

-> show running-directory

Fri Oct 1 22:48:38 : flashManager Main ALRT message:
+++ Virtual chassis configuration is NOT present in virtual chassis mode - inconsistent configuration

CONFIGURATION STATUS
Running CMM : MASTER-PRIMARY,
CMM Mode : VIRTUAL-CHASSIS MONO CMM,
Current CMM Slot : CHASSIS-1 A,
Running configuration : CERTIFIED,
Certify/Restore Status : CERTIFY NEEDED
SYNCHRONIZATION STATUS
Running Configuration : NOT SYNCHRONIZED

and after that

-> modify running-directory working

Fri Oct 1 22:49:24 : flashManager Main ALRT message:
+++ Virtual chassis configuration is NOT present in virtual chassis mode - inconsistent configuration
ERROR: Invalid request, chassis must be certified

Check directories and no vcsetup.cfg
-> ls /flash/running/
Nosa.img boot.md5
-> ls /flash/certified/
Nosa.img cloudagent.cfg software.lsm
boot.md5 pkg vcboot.cfg
-> ls /flash/working
Nosa.img boot.md5 pkg software.lsm

also

-> copy running certified
No vcsetup.cfg file exists in certified - Continue (Y/N) : Y
ERROR: Invalid request, CERTIFY requested while running on certified

-> copy running certified flash-synchro
No vcsetup.cfg file exists in certified - Continue (Y/N) : y
ERROR: Invalid request, CERTIFY requested while running on certified

-> show microcode
/flash/certified
Package Release Size Description
-----------------+-------------------------+---------+-----------------------------------
Nosa.img 8.7.252.R02 99515176 Alcatel-Lucent OS


What could be the next step to be able to fix this ?

Thanks

[silvio]

try: copy certified working make-running-directory

[bratsonis]

Hello @silvio

Command did not work and outputted
Mon Oct 4 06:21:06 : flashManager Main ALRT message:
+++ Virtual chassis configuration is NOT present in virtual chassis mode - inconsistent configuration
ERROR: Invalid request, chassis must be certified

We proceed to a full factory reset and what lastly helped was the below sequence of commands

copy certified working
reload from working no rollback-timeout

After reloading the running directory was finally changed to working and then

write memory

and it worked correctly.

Thank you for your support

[lewis]

Hello,

This is my experience with a pair of OS6360.

By default each switch boots with VC mode discovering neighbours:

-> show running-directory

Fri Oct 1 22:48:38 : flashManager Main ALRT message:
+++ Virtual chassis configuration is NOT present in virtual chassis mode - inconsistent configuration

CONFIGURATION STATUS
Running CMM : MASTER-PRIMARY,
CMM Mode : VIRTUAL-CHASSIS MONO CMM,
Current CMM Slot : CHASSIS-1 A,
Running configuration : CERTIFIED,
Certify/Restore Status : CERTIFY NEEDED
SYNCHRONIZATION STATUS
Running Configuration : NOT SYNCHRONIZED

You must reload from working in order to certify configuration (from the master if you have 2 or more):

-> reload from working no rollback-timeout

After reboot:

-> sh ru

Fri May 27 07:48:47 : flashManager Main ALRT message:
+++ Virtual chassis configuration is NOT present in virtual chassis mode - inconsistent configuration

CONFIGURATION STATUS
Running CMM : MASTER-PRIMARY,
CMM Mode : VIRTUAL-CHASSIS MONO CMM,
Current CMM Slot : CHASSIS-1 A,
Running configuration : WORKING,
Certify/Restore Status : CERTIFY NEEDED
SYNCHRONIZATION STATUS
Flash Between CMMs : SYNCHRONIZED,
Running Configuration : SYNCHRONIZED

-> wr memory flash-synchro

File /flash/working/vcsetup.cfg replaced.

File /flash/working/vcboot.cfg replaced.

Fri May 27 08:04:51 : flashManager Main INFO message:
+++ Verifying image directory working on CMM flash
Please wait...

Fri May 27 08:05:49 : ChassisSupervisor bootMgr INFO message:
+++ Copy running to certified: Synchronizing chassis 2

Fri May 27 08:05:57 : ChassisSupervisor MipMgr INFO message:
+++ Copy running to certified succeeded; Secondary synchronization succeeded


-> sh ru

CONFIGURATION STATUS
Running CMM : MASTER-PRIMARY,
CMM Mode : VIRTUAL-CHASSIS MONO CMM,
Current CMM Slot : CHASSIS-1 A,
Running configuration : WORKING,
Certify/Restore Status : CERTIFIED
SYNCHRONIZATION STATUS
Flash Between CMMs : SYNCHRONIZED,
Running Configuration : SYNCHRONIZED

Regards,
lewis