Alcatel Unleashed

Dear all,
I have a hotel customer.
After check in if anyone leaves msg to the guest it plays you have a voicemail to consult press 5 but it has been consulted but still everytime when guest picks the handset it plays the above msg.

Help me.......Critical situation.

Hi,

This is happening for only particular user or all user

Either they not consulted properly or you have to consult all the voicemail and give a try what is the parameter option is set in Hotel application in oxe

Checkout if voice message = True ?

Or old non-consulted voice messages are still there

What is the Voicemail type in the user?? Sounds like an Admin, is the guest deleting the Voicemail after they listen to it

Sorry for delay,

Guest will not delete,

Whatsoever i tried leaving a voice msg on guest phone and i retrieved the same msg through the phone but whenever i receive the handset it says you have a msg.

Have found solution ?

no hussain

After consultation (I hope guest listen message) - VM suggest - delete or archive messages?

Just replace the voice guide with dial tone

How do we change voice guide with dial tone?


Sent from my iPhone using Tapatalk