TSAPI extended logs
Posted: 03 Jul 2013 17:25
Hi guys,
One question here. I'm facing an issue on a customer with TSAPI, IP DRLink does work fine but from time to time the CSTA link between the Recorder and TSAPI gets LINK DOWN and all records begin to fail having to restart services...so until recorder guys fix the issue on their side I'm trying to figure out why the LINK DOWN happens...
Looking at TSAPI logs well...no much info to see...on the config file I see a line about how many files we want to keep for historical but as they don't store many information it becomes useless. So how can I increase the verbosity so I could see clients connection/disconnection and possible issues with PBX or something like that?
BTW: I know I can use tsa_maintenance but the idea is to leave it unattended
Thanks in advance
One question here. I'm facing an issue on a customer with TSAPI, IP DRLink does work fine but from time to time the CSTA link between the Recorder and TSAPI gets LINK DOWN and all records begin to fail having to restart services...so until recorder guys fix the issue on their side I'm trying to figure out why the LINK DOWN happens...
Looking at TSAPI logs well...no much info to see...on the config file I see a line about how many files we want to keep for historical but as they don't store many information it becomes useless. So how can I increase the verbosity so I could see clients connection/disconnection and possible issues with PBX or something like that?
BTW: I know I can use tsa_maintenance but the idea is to leave it unattended
Thanks in advance