mastercopy - best way of doing it?
Posted: 04 Jul 2007 09:54
OXE 6.0.1 /CCD/ACR
At times I have MAO errors regarding agents like:
04/07/07 15:48:05 000001S|--/--/-/---|=2:2686=MAO err on stand-by CPU: err 2137 Ope ope 106 Obj ACTION_ACDV2 Inst : 1 1 1 1 8672
04/07/07 15:36:52 000001S|--/--/-/---|=2:2686=MAO err on stand-by CPU: err 2137 Ope ope 106 Obj ACTION_ACDV2 Inst : 1 1 1 1 8672
Which are solved doing a mastercopy.
The procedure I have been suggested to do a mastercopy is the following:
1. Stop the telephone on stdby CPU (swinst, option1, option7)
2. lanch the mastercopy command from the stby CPU with the option -noruntel. This does not launch the telephony application
3. Start the telephone (swinst, option1, option8) (telephone is started after another reset)
My feeling is that during the subsequent reset of the stby CPU, changes made to the main CPU are not reflected on the stdby CPU.
I have lots of agents that do logon/logoff etc. all the time and I end up with an inconsistent database again.
Questions:
1. What is causing the databases becoming inconsistent in time. Do I have some problem in the system?
2. Is the procedure above indeed the correct (or best) way to perform mastercopy. If not, what is?
3. What might be the reason of suggesting -noruntel and start the telephonone afterwards instead of just omitting the -noruntel option?
Thanks in advance
At times I have MAO errors regarding agents like:
04/07/07 15:48:05 000001S|--/--/-/---|=2:2686=MAO err on stand-by CPU: err 2137 Ope ope 106 Obj ACTION_ACDV2 Inst : 1 1 1 1 8672
04/07/07 15:36:52 000001S|--/--/-/---|=2:2686=MAO err on stand-by CPU: err 2137 Ope ope 106 Obj ACTION_ACDV2 Inst : 1 1 1 1 8672
Which are solved doing a mastercopy.
The procedure I have been suggested to do a mastercopy is the following:
1. Stop the telephone on stdby CPU (swinst, option1, option7)
2. lanch the mastercopy command from the stby CPU with the option -noruntel. This does not launch the telephony application
3. Start the telephone (swinst, option1, option8) (telephone is started after another reset)
My feeling is that during the subsequent reset of the stby CPU, changes made to the main CPU are not reflected on the stdby CPU.
I have lots of agents that do logon/logoff etc. all the time and I end up with an inconsistent database again.
Questions:
1. What is causing the databases becoming inconsistent in time. Do I have some problem in the system?
2. Is the procedure above indeed the correct (or best) way to perform mastercopy. If not, what is?
3. What might be the reason of suggesting -noruntel and start the telephonone afterwards instead of just omitting the -noruntel option?
Thanks in advance