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Report whithout data

Posted: 15 Aug 2011 12:09
by jaspion
Hello,
In OmniVista 4760.5.1.06.03 when I try to get a report> Traffic Analysis> Trunk Groups> Summary Report or Detailed Report> with period last month, the same is generated without any data, although other reports relating to the same month generated correctly. Is there any explication for this?

Re: Report whithout data

Posted: 17 Aug 2011 09:17
by letacla
Hi,

what is the user that you login in 4760?

Re: Report whithout data

Posted: 17 Aug 2011 09:32
by jaspion
Hi letacla!
The user is administrator.

Re: Report whithout data

Posted: 18 Aug 2011 04:44
by letacla
the default user for OmniVista4760 is 'adminnmc'
you created a new user called administrator?

Re: Report whithout data

Posted: 18 Aug 2011 06:58
by jaspion
Sorry!! The user type is administrator but the user is adminnmc.

Re: Report whithout data

Posted: 19 Aug 2011 02:58
by letacla
can you please check the following settings?
see attachment
TrunkGroup.JPG

Re: Report whithout data

Posted: 19 Aug 2011 05:06
by alex
jaspion wrote:Hello,
In OmniVista 4760.5.1.06.03 when I try to get a report> Traffic Analysis> Trunk Groups> Summary Report or Detailed Report> with period last month, the same is generated without any data, although other reports relating to the same month generated correctly. Is there any explication for this?
First of all do you have "PastTimePerformance" license on 4760 and "Traffic Observation" license on OXE?

Re: Report whithout data

Posted: 19 Aug 2011 05:43
by letacla
yes,
OXE:
39 Performance = 150

4760:
; list of applications and capacities
[Modules]
Configuration = 550
Alarms = 550
Topology = 0
Accounting = 550
AccountingMonitoring = 0
PastTimePerformance = 550
VoipPerformance = 550
Directory = 0
NmcClients = 1
Subscribers = 550
Security = 0
TicketCollector = 0
Audit = 0
SipManager = 0

Re: Report whithout data

Posted: 19 Nov 2017 00:54
by EsraaAbdelhafiz
Hello,
I faced this problem with a different situation. first all reports were sent complete and right for 3 months, then it sends empty reports.
I checked all the settings above and they are right already, Any suggestions??