Hello.
My application does monitoring agents with startMonitoring message from CSTA 2.7.1 specs sucessfully. But when agent change his status like wrap-up or notready, OXE handler doesnt send a Event to my App. The message GetAgentStatus works fine if was handled by App.
Thanks.
Event handler
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Event handler
Regards,
Arthur Oliveira
Arthur Oliveira
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I believe that CSTA specs version are not "much relevant" as you use some TSAPI or CallMGRII or other CTI server? or you write in pure CSTA Phase II having only ASN.1?
Try to say a little more, for start OXE release, ok?
I do some uCTI (read: micro-CTI) project right now, and have little to no-at-all problem to see what's going on on agent No.
But i'm strange guy: i use GCC under Linux, and don't touch windows stuff at all.
At least please quote your function calls or anything, as this is no problem to monitor agent and see events.
Try to say a little more, for start OXE release, ok?
I do some uCTI (read: micro-CTI) project right now, and have little to no-at-all problem to see what's going on on agent No.
But i'm strange guy: i use GCC under Linux, and don't touch windows stuff at all.
At least please quote your function calls or anything, as this is no problem to monitor agent and see events.
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- Joined: 19 Sep 2008 22:27
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Hi. I do my own csta application. The info about vm is:
# The role of the CPU is MAIN
Application software identity
R8.0-g1.302-6-e-br-c0s1
Business identification: R8.0
Release:
DELIVERY g1.302
Patch identification: 6
Dynamic patch identification: e
Country: br
Cpu: c0s1
ACD VERSION
release : 8
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11
# The role of the CPU is MAIN
Application software identity
R8.0-g1.302-6-e-br-c0s1
Business identification: R8.0
Release:
DELIVERY g1.302
Patch identification: 6
Dynamic patch identification: e
Country: br
Cpu: c0s1
ACD VERSION
release : 8
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11
Regards,
Arthur Oliveira
Arthur Oliveira
Re: Event handler
hi..
There are many type of Event
event handler are depend upon event ,which type of event are there ...
There are many type of Event
event handler are depend upon event ,which type of event are there ...
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- Contact:
Re: Event handler
example of events in asterisk:
----
Event: Newstate
Privilege: call,all
Channel: SIP/1503-0000059b
State: Ring
CallerID: 1503
CallerIDName: A.Adel
Uniqueid: 1370440027.2097
-------
Event: Link
Privilege: call,all
Channel1: SIP/1503-0000059b
Channel2: SIP/1501-0000059c
Uniqueid1: 1370440027.2097
Uniqueid2: 1370440027.2098
CallerID1: 1503
CallerID2: 1503
--------------------------------
is there something like this in Alcatel ???????
----
Event: Newstate
Privilege: call,all
Channel: SIP/1503-0000059b
State: Ring
CallerID: 1503
CallerIDName: A.Adel
Uniqueid: 1370440027.2097
-------
Event: Link
Privilege: call,all
Channel1: SIP/1503-0000059b
Channel2: SIP/1501-0000059c
Uniqueid1: 1370440027.2097
Uniqueid2: 1370440027.2098
CallerID1: 1503
CallerID2: 1503
--------------------------------
is there something like this in Alcatel ???????