Alarm 1307,MCDU in distri tab entity 1, col Day , line 4 incorrect or missing

[smileyman]

Hi belkhiati,

here are some screenshots from a test-installation (4760i).

smileyman

[belkhiati]

Thanks smileyman
the problem is fixed for the moment , no alarm 1307

Thanks and best regards

[smileyman]

Hi blekhiati,

thank you for your response.

You're welcome
smileyman

[amarni333]

Hi,

I am facing the same issue here, I found there were screenshots before, but it seems not working anymore, could anyone please upload it again, really really appreciate.

best regards,

[vad]

Alarm 1307 - very clear case.
User have incoming external call - not answer/busy.
In public network COS allowed overflow (DID overflow on free set, DID overflow on waiting, DID overflow on total busy) - but not managed destination. PABX cannot route call and inform you - alarm 1307 (the last destination - CDT Entity - overflow routing number).
What you can do:
1 - declare overflow (user/ dynamic state user, or phone feature COS - default overflow type/address, or CDT table in Entity)
2 - or disable overflow - manage 0 in Access COS - DID overflow on free set, DID overflow on waiting, DID overflow on total busy

[amarni333]

Hi Vad,

Thank you for the response, I am sorry but I really couldn't find user-->dynamic state user, and how to disable overflow.... I am sorry for my poor knowledge can you please show me how to do it, thanks a lot.

best regards,

[vad]

Dynamic state user - object under the user (like programed keys).
For overflow disable:
- find Public network COS in user parameters (f.e. 2)
- COS/Access COS (f.e. 2) - manage 0 in items DID overflow on free set, DID overflow on waiting, DID overflow on total busy (for day and night)

[amarni333]

Hi Vad,

I found what you mentioned! but I have few more questions,

in 001.jpg , should I manage all of it to 0 like you said? (DID overflow on free set, DID overflow on waiting, DID overflow on total busy (for day and night)
in 002.jpg , under user/ dynamic state user, which function should I manage? I am afraid that if I doing wrong, then all the system will be destroyed by me..

Thanks again and best regards!

[vad]

If you manage 0 - DID overflow on free set, DID overflow on waiting, DID overflow on total busy - you forbid overflow (in this case not necessary to manage dynamic state user) .
You need to manage something in user/dynamic state user - if overflow allowed - manage overflow on associate and manage associate number.
If you afraid to destroy something - do it in next way. F.e. user has Public network 0, Public network 10 not used.
Open two access COS - 0 and 10.
Copy content of COS 0 to COS 10.
Manage COS 10 - DID overflow on free set, DID overflow on waiting, DID overflow on total busy
Change Public network COS in user parameters 0-> 10

Now you can check, if something wrong - change Public network COS in user parameters back 10-> 0

[amarni333]

Hi Vad,

Thank you so much for the detailed step, I will try the method you taught me and will report here to let you know what's the result, I hope it could been well and resolve the problem.

really thanks!!!