Hello everyone
I'm trying to use the edsbr command to collect some information from my client, however the following information appears:
"(1) sesc_sete_lagoas > edsbr
1-dir-> Directory number
==========================
enter criteria or command: go
==========================
Query launched!
BACKTRACE (signal 11)
Please! Join this adresses with the * backtrace * * *
[/b]
(1) sesc_sete_lagoas > "
Could someone advise how I solve this failure?
Regards
problem edsbr command
- Julio Cesar
- Member
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problem edsbr command
ACSE OXE R9
ACSE OXE R10
ACSE OXE R10
- giovanni.attolini
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Re: problem edsbr command
Julio Cesar, did you solve this problem? I have the same here.
tks
tks
Giovanni A. Attolini
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- cavagnaro
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Re: problem edsbr command
Do a dbcheck and then try to fix
Ignorance is not the problem, the problem is the one who doesn't want to learn
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- giovanni.attolini
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Re: problem edsbr command
Cavagnaro, the same after a dbcheck. Any suggestions?
System:
R10.1.1 (j2.603.29b)
Code: Select all
(101)callserver> checkdb
Data base checking in progress ...
/...................................../
(101)callserver> edsbr
1 - act -> ACT shelf number
2 - cpl -> Coupler number
3 - pos -> Terminal number
4 - dir -> Directory number
5 - name -> Subscriber's Name
6 - typ -> Station type
==========================
enter criteria or command:go
==========================
Query launched !
BACKTRACE (signal 11)
**** Please! Join this adresses with the backtrace ****
(101)callserver>
R10.1.1 (j2.603.29b)
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
- cavagnaro
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Re: problem edsbr command
If memory doesn't fails me R10 has a bug in it. Try last patch
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
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OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
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Genesys Developer
- giovanni.attolini
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Re: problem edsbr command
I will update and post here the results.
Thanks Cavagnaro.
Thanks Cavagnaro.
Giovanni A. Attolini
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
https://www.facebook.com/gio.atto
"When you make a stupid question, wait for a stupid answer!"
- Julio Cesar
- Member
- Posts: 9
- Joined: 11 Feb 2014 06:21
Re: problem edsbr command
As Cavagnaro information, it is necessary to patch update for backtrace correction. In both R10 and R11 in.
ACSE OXE R9
ACSE OXE R10
ACSE OXE R10