4760 - unable to connect to server

sera544 · Post by **sera544** » 15 Jun 2010 08:02

Hi all,

4760 - R.5.1.06.03c

Am getting this error msg when i open the client, unable to connect to server, last time i faced this issue i didn't find the solution so i reinstall the 4760, again it happen to me today, this the second time
there must some solution for this issue, plz advise

we didn't do any upgrade and no license changed...i found it old forum sun one server to be started, when i try to run the sun one server service windows says, some programs will not run there is nothing to do..

already i have checked the users license, 4760 - 250 users, OXE - 222 users are created..

thanks in advance..

Post by **tincho.rn** » 15 Jun 2010 14:56

Check Firewall configuration in your client. The use server name and not IP address. Regards.

corwin · Post by **corwin** » 17 Jun 2010 15:31

maybe you use to many disk space and 4760 stop running to prevent dta loss
have a look at 4760\log\nmc svg mgr to find the root cause

sera544 · Post by **sera544** » 20 Jun 2010 02:54

Hi,

I have checked the firewall and DNS names it's ok, i try to disable the firewall still problem exisits...

corwin, wht do u mean many disk space, i have only on partition c:/...and here is a error shows from then log file

1808 svc_mgr: Error: connection to LDAP server failed (error 85: Timed out)
1808 svc_mgr: closing LDAP connection
1792 svc_mgr: Warning: InternalAlarm DLL : Can't bind LDAP Server for AlarmServer IOR

cheers...

corwin · Post by **corwin** » 25 Jun 2010 15:46

you 4760 integrated ldap db server is down
this means , when 4760 svc mgr starts, it cannot find the list of other 4760 service in 4760 ldap db
try to start again sun directory server 5.2
if startup operation fails; look at 4760\netscape\slapd-4760\log\ error and acces file
if you fine cannot recover ldap db
your ldap db is definitively corrupted, you may found there a lot of logxxx file that are a result of corrupted db (delete all of them except the 3 most recent)

uninstall all and reinstall then restore a valid backup
if you can spend time
locate a recent backup

launch this command
c:\"pathofthebackup" acecompress -p x slapd-4760.ace c:/temp
you will get a valid ldap db under c:\temp\... netscape\slapd-4760

do a copu paste of all file to 4760\netscape\slapd-4760
and relaunch sunone directory server

this way
you will go back to ldap setup of that day
start then nms servcie manager

sera544 · Post by **sera544** » 27 Jun 2010 01:39

Hi folks,

Thanks a lot for ur replies, i found the problem, which is on Anti-virus software, after i removed the software it works perfectly..i tired antivirus software NOD32, Norton, MC afee, all are failed me, so i just run my PC with out Antivirus software..rediculus isn't it...i have installed 4760 3 times because of this antivirus software.....anyway it works like charm right now...

cheers...

Gila · Post by **Gila** » 16 Aug 2010 05:52

I use Symantec as an anti virus software, made the software exclude C:/4760 and C:/4760_ARC, and it works correctly.

bigmac · Post by **bigmac** » 02 Sep 2010 06:36

I have the same issue thanks for the Symantec tip will make the exclusion and see if this corrects the problem

sera544 · Post by **sera544** » 08 Sep 2010 07:51

Hi all,

Installed 5th time 4760, with MC afee, i have exclude all the exe, allowed always...its working now..lets see..

cheers..

bigmac · Post by **bigmac** » 08 Sep 2010 09:27

I tried the exclusion on Symantec but issue re-occured, nothing in log file to indicate ldap issue (or anything else of use). I have replaced PC with a new one with fresh OS install & 4760 install to rule out any PC/OS issues (I hope). now we wait....