Can't connect 8158s to OXE

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NiCastagno
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Posts: 1
Joined: 27 Mar 2024 08:48

Can't connect 8158s to OXE

Post by NiCastagno »

Hello,

I have some 8158s to use with our OXE server, the phone connects to the Wi-Fi but then remains in the 'Connecting' screen while showing the connection bars in the upper left. The DHCP correctly assigns the IP address etc but when trying to ping the phone from the 8770 it's unreachable.
I managed to find all the package definition files and updates for the phone and updated it via WinPDM but nothing seems to work, we currently use Alcatel 8128 and 8118 phone that are working pretty well. I even exported the 8128/8118 config and imported in the 8158s but still it's not working.
Do you have any suggestions ? I have to make modifications to OXE 8770 ? I really don't know how to proceed. Thanks for your help
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