8001 phones are not coming UP

morio
Member
Posts: 261
Joined: 02 Nov 2011 08:38

Re: 8001 phones are not coming UP

Post by morio »

i had some issues with 8001. so what i did was i had to use a POE injector. (the POE switch) didnt work. so maybe the power output of the sswitch wasnt enough.
din1s
Member
Posts: 1
Joined: 21 Apr 2022 04:20

Re: 8001 phones are not coming UP

Post by din1s »

Hi,
Could you please share the firmware you are using for 8001G phone? We're having the same issues as described here previously, some are stuck without anything on LCD, some with RED LED lights on, and some turns on, but hangs after a while.
nkurunziza
Member
Posts: 2
Joined: 15 Apr 2009 05:24

Re: 8001 phones are not coming UP

Post by nkurunziza »

Hi din1s,
DId you find any solution? I have the same problem with my 8001 phones
hakuna
Member
Posts: 27
Joined: 13 Aug 2018 14:40

Re: 8001 phones are not coming UP

Post by hakuna »

There is no solution. POE injector works for a few but otherwise these phones are dead. Alcatel has no solution.


Chao.
oukthr
Member
Posts: 7
Joined: 30 Oct 2019 19:05

Re: 8001 phones are not coming UP

Post by oukthr »

Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
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ACFE OXO Connect
ACFE OmniPCX Enterprise
hakuna
Member
Posts: 27
Joined: 13 Aug 2018 14:40

Re: 8001 phones are not coming UP

Post by hakuna »

Already tried this and was able to save one in 50 phones. This doesn't work if kernal is already latest.
kygres
Member
Posts: 1
Joined: 20 Sep 2022 15:54

Re: 8001 phones are not coming UP

Post by kygres »

oukthr can you upload the kernel and application file please
Malih
Member
Posts: 3
Joined: 02 Dec 2023 05:07

Re: 8001 phones are not coming UP

Post by Malih »

oukthr wrote: 21 Aug 2022 04:10 Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
Can you send pdf in my email
malihesm3@gmail.com
Aeroflock
Member
Posts: 1
Joined: 26 Jan 2024 05:32

Re: 8001 phones are not coming UP

Post by Aeroflock »

oukthr wrote: 21 Aug 2022 04:10 Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
Can you share me the kernel and application ?

Regards
adrinraha
Member
Posts: 7
Joined: 21 Mar 2024 01:02

Re: 8001 phones are not coming UP

Post by adrinraha »

oukthr wrote: 21 Aug 2022 04:10 Hi, I submitted a service request to Alcatel, and they sent me this procedure, it works for 2 of three phones that have this probleme.
Can you share me the kernel and application
Ehsanabooali1985@gmail.com
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