hi all
i have oxe r9.9
configured AA with msg guide to dail the internal extension.
but i want to premit any external caller to dial my manager extension via AA.
how can i do that ?
premit external caller to dail specific ext.
Re: premit external caller to dail specific ext.
Change to leaf menu for Auto Attendant, record message to say if you want to speak to manager dial 1 (eg) and then change action 1 to be dtmf digit 1 and action preprogrammed number then also enter the directory number
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Re: premit external caller to dail specific ext.
ok thanks
on another hand ..
if i want to deny any external caller to dail my extension.
how could i do that ?!
on another hand ..
if i want to deny any external caller to dail my extension.
how could i do that ?!
Re: premit external caller to dail specific ext.
thankyou for your replay
but please tell me how do that configuration and where ?
in phone features cos ?
but please tell me how do that configuration and where ?
in phone features cos ?
Re: premit external caller to dail specific ext.
try with this conf fe USER 500042 HAS NO RIGHT FOR INCOMING AND OUTGOING EXTERNAL CALL SO YOU HAVE TO CHOSE A PNC THAT ALLOW EXTERNAL OUTGOING ACCES IF , AND MANAGE THE PARAMETERS BELLOW
IN user
Associated Set No. : 500042 x
x Cost Center ID : 52 x
x Cost Center Name : COMM x
x Charging COS + Justified x
x Public Network COS : 0 x
x xternal Forwarding COS : 255
IN THE ACCES COS
Access COS qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk
x x
x Node Number (reserved) : 1 x
x Instance (reserved) : 1 x
x Public Network COS : 0 x
x x
x Public Access Rights x
x x
x Ext.Access On Attend.Transfer x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Ext.Access On Set Transfer x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
Incoming DID/Tie Line x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x SIO overflow x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Incom.NDDI hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Incom. DID hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x In.Tie Line hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x DID Overflow on free set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Tie Line overfl. on free set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x NDID overflow on Waiting x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
------------------------------------------------------------------------------------------------+----
-----------------------------------------------------------------------------------------
Called COS - Auto.Att. x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
and so on t'ill ARS AND LEAVE VPN COST LIMITS AS DEFAULT -1
IN user
Associated Set No. : 500042 x
x Cost Center ID : 52 x
x Cost Center Name : COMM x
x Charging COS + Justified x
x Public Network COS : 0 x
x xternal Forwarding COS : 255
IN THE ACCES COS
Access COS qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk
x x
x Node Number (reserved) : 1 x
x Instance (reserved) : 1 x
x Public Network COS : 0 x
x x
x Public Access Rights x
x x
x Ext.Access On Attend.Transfer x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Ext.Access On Set Transfer x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
Incoming DID/Tie Line x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x SIO overflow x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Incom.NDDI hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Incom. DID hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x In.Tie Line hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x DID Overflow on free set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Tie Line overfl. on free set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x NDID overflow on Waiting x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
------------------------------------------------------------------------------------------------+----
-----------------------------------------------------------------------------------------
Called COS - Auto.Att. x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
and so on t'ill ARS AND LEAVE VPN COST LIMITS AS DEFAULT -1