premit external caller to dail specific ext.

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Sam2009
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Posts: 156
Joined: 14 Jan 2009 02:25

premit external caller to dail specific ext.

Post by Sam2009 »

hi all

i have oxe r9.9
configured AA with msg guide to dail the internal extension.
but i want to premit any external caller to dial my manager extension via AA.

how can i do that ?
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oldboy
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Joined: 25 Aug 2005 18:24

Re: premit external caller to dail specific ext.

Post by oldboy »

Change to leaf menu for Auto Attendant, record message to say if you want to speak to manager dial 1 (eg) and then change action 1 to be dtmf digit 1 and action preprogrammed number then also enter the directory number
"Be aware ask a stupid question without at least trying to find the answer first you may get a stupid answer....."
Sam2009
Member
Posts: 156
Joined: 14 Jan 2009 02:25

Re: premit external caller to dail specific ext.

Post by Sam2009 »

ok thanks
on another hand ..
if i want to deny any external caller to dail my extension.
how could i do that ?!
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: premit external caller to dail specific ext.

Post by haroun »

Sam2009 wrote: 25 Jul 2023 05:37 ok thanks
on another hand ..
if i want to deny any external caller to dail my extension.
how could i do that ?!
IN this case restrict your number to be local user deny ext incom acces in the pnc cos
Sam2009
Member
Posts: 156
Joined: 14 Jan 2009 02:25

Re: premit external caller to dail specific ext.

Post by Sam2009 »

thankyou for your replay

but please tell me how do that configuration and where ?

in phone features cos ?
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: premit external caller to dail specific ext.

Post by haroun »

try with this conf fe USER 500042 HAS NO RIGHT FOR INCOMING AND OUTGOING EXTERNAL CALL SO YOU HAVE TO CHOSE A PNC THAT ALLOW EXTERNAL OUTGOING ACCES IF , AND MANAGE THE PARAMETERS BELLOW
IN user

Associated Set No. : 500042 x
x Cost Center ID : 52 x
x Cost Center Name : COMM x
x Charging COS + Justified x
x Public Network COS : 0 x
x xternal Forwarding COS : 255

IN THE ACCES COS
Access COS qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqk
x x
x Node Number (reserved) : 1 x
x Instance (reserved) : 1 x
x Public Network COS : 0 x
x x
x Public Access Rights x
x x
x Ext.Access On Attend.Transfer x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Ext.Access On Set Transfer x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0


Incoming DID/Tie Line x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x SIO overflow x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Incom.NDDI hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Incom. DID hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x In.Tie Line hold on busy set x
x x
x Night : 0 x
x Day : 0 x
x DID Overflow on free set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x Tie Line overfl. on free set x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0 x
x x
x NDID overflow on Waiting x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0
------------------------------------------------------------------------------------------------+----
-----------------------------------------------------------------------------------------
Called COS - Auto.Att. x
x x
x Night : 0 x
x Day : 0 x
x Mode 1 : 0 x
x Mode 2 : 0

and so on t'ill ARS AND LEAVE VPN COST LIMITS AS DEFAULT -1
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