Overflow No answer on entity

[Killerford]

Hi,
My client is setting a forwarding call on 4038 phone for no answer calls. It worked for internal numbers but if there is a incoming an external call and that's no answer, the call is going to entity 1st routing number. How can i fix this?

For example;
My Client is forwarding number 3233 to 3225.
External Number is calling to client's DID and call doesnt forwarding 3225 . It's forwarding the number in the entity 1st routing number.

[frank]

How is the dynamic state setup for 3233, and how is your Phone COS setup (all the settings at the bottom, regarding forwarding)