Restore of 8770 backup is not working

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mustafa.ahmad
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Posts: 216
Joined: 27 May 2010 03:23

Restore of 8770 backup is not working

Post by mustafa.ahmad » 19 Nov 2016 09:05

Hi,

I have OTBE Release 2.0.000.093.

I am trying to restore a backup taken from the same release to anothr hdd having the same release for the upgrade purpose on the safe side.
The backup restoration is stopped at

[15:47:07] > Restore NMC: To review configuration for "NMC Service Manager"

any hint on how to proceed further.

Thanks

rolfo333
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Posts: 118
Joined: 29 Jun 2015 09:55

Re: Restore of 8770 backup is not working

Post by rolfo333 » 19 Nov 2016 09:15

Hello,

is your IP config and the FQDN the same for both sides?
Otherwise try restore with rehosting.

Br
rolfo

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mustafa.ahmad
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Posts: 216
Joined: 27 May 2010 03:23

Re: Restore of 8770 backup is not working

Post by mustafa.ahmad » 19 Nov 2016 09:32

so far , there has been no error, it has just stopped at that point. How much time generally this process takes ? Our 8770 backup file size is 70 MB

the ip and the fqdn portion is correct , we have tallied.

How do u restore from rehosting ?

rolfo333
Member
Posts: 118
Joined: 29 Jun 2015 09:55

Re: Restore of 8770 backup is not working

Post by rolfo333 » 19 Nov 2016 09:52

Restore with rehosting is another option in your 8770 Maintenance Application, applied for restoring a backup on a machine with different IP address and/or different FQDN.

There must be a log file created in the log folder of 8770 for a restoration.
Maybe there is a better understandable hint in there.

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