OpenTouch Automated Attendant (AA) - Alcatel Unleashed
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${DATA_HOME}/automated_attendant/<AA directory name>
Although in my envoironment is wasn't called GVP_MediaControl but AMS_MediaControl if I remember correctly.13.7 Configuring music on hold
Music on Hold (MOH) uses wav files to provide music for callers waiting to be connected.
The music on hold can be customized. Specific music can be recorded using the
Alcatel-Lucent Audio Station (AAS) application (see the corresponding documentation).
To install a new wav file:
1. Open root session
2. Navigate to:
/opt/Alcatel-Lucent/voice_platform/GVP_MediaControl/server
3. Enter the ./moh.sh -l <audio file path> command
Note:
The music on hold for Connection users is managed on OmniPCX Enterprise.