Tandem Dect

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cowrea
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Joined: 08 Oct 2015 05:58

Tandem Dect

Post by cowrea »

Hi,

I'm using a Alcatel 400, a glorious phone!
As an addition i would now use a Softphone with the same number, the solution seems to be easy - tandem.

But in trueth there are some problems.

My destination would be that.
Phone 1: Dect Phone, using while in company
Phone 2: Softphone, using while at home, connected via VPN

Of course my VPN-Workstation is not allways on, so it could never be the main-set of this tandem.
Sadly a DECT-Phone is not allowed to be the main-set of a tandem.

Is it possible to set a DECT-Phone as main-set?
Otherwise i as a single user would need a third directory number which forwards to both sets.
Three directory numbers for one single user would be worst case in my oppinion, before doing this i won't merge them.
Forwarding my DECT on no reaction to my Softphone is also a bad option in my oppinion.

Any solutions for me?

Thanks!

Cowrea
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cavagnaro
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Re: Tandem Dect

Post by cavagnaro »

Well OneNumber solution seems to fit you but is not free and need a server and many licenses for integration, check MyIC for features.

You can create a remote extension with your cellphone number as well, license is needed.

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vad
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Re: Tandem Dect

Post by vad »

If manage both set as not multi-line - you can create parallel Hunt group (but you will use third number).
You can route calls to first (DECT set) and manage set supervision on second set (if multi-line).
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cowrea
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Joined: 08 Oct 2015 05:58

Re: Tandem Dect

Post by cowrea »

Well exactly what i've expected.

I gues the best solution would be a supervision, but i'm not quiet happy about it.

But thanks for your answers.
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