No translation Caller ID and ANI number in call se

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ablum
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No translation Caller ID and ANI number in call se

Post by ablum »

We have established connection between GENESYS 8.1 T-server A4400/OXE 8.1.006.03
and host R11.2.2-l2.300-41-ru-c7s2. Everything is working normally, but when call center make outbound call to public trunk group before connection to operator phone (station user) no translation Caller ID and ANI number in call setup (we can watch it in mtracer).

How can we put the number on the station side?

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tot3nkopf
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Re: No translation Caller ID and ANI number in call se

Post by tot3nkopf »

Which is your configuration? Did you follow the Genesys IWRs?
Can you show us the trace?

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