No translation Caller ID and ANI number in call se

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ablum
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Joined: 26 Jun 2019 10:35

No translation Caller ID and ANI number in call se

Post by ablum » 25 Nov 2019 02:39

We have established connection between GENESYS 8.1 T-server A4400/OXE 8.1.006.03
and host R11.2.2-l2.300-41-ru-c7s2. Everything is working normally, but when call center make outbound call to public trunk group before connection to operator phone (station user) no translation Caller ID and ANI number in call setup (we can watch it in mtracer).

How can we put the number on the station side?

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