Remote access to VM in OXO blocked

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omarsg1977
Member
Posts: 29
Joined: 28 Jan 2016 08:00

Remote access to VM in OXO blocked

Post by omarsg1977 »

Hi, i have an OXO in R7.1 with de remote access to the VM locked. The client put the wrong password several times and the mailbox is locked, I have reset the password and the mailbox is now accessible but when I try to listen the messages gives me a locution that says "remote access to the mailbox is blocked" and does not leave me listen. Does anyone know what can I do?
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caprifischer
Member
Posts: 5
Joined: 15 Dec 2011 03:27
Location: Germany

Re: Remote access to VM in OXO blocked

Post by caprifischer »

hi -- you have to check the VM with the assigned telephone set, or you have to open in Userlist / Details/ LM "Remote customization"
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