No dialing tone

[ts4488]

Hi,

after setting up an ancient Office 4200D there seems to be an issue on Reflexes extensions with a display.

There is no internal dialing tone present when the receiver is lifted or speaker button is pressed - quite irritating to any user.
Any simple phone (e.g. 4003) or analogue line works just fine.

Interestingly the tone is present when a 4003 was connected to the port previously and is replaced by a 4034 etc.

System software is 3EH302445DWAA D/DE420/43.1A


Is there a siple fix to this issue (new firmware)?


Thanks,

Tristan

[Maulwurf]

Change CM Adress DialToMult to 01

[ts4488]

Where can I modify this setting?

I've been working with Siemens for many years, Alcatel is new to me

[ts4488]

I've just found it!
Works fine!

[cavagnaro]

Hi,
By mistake I disapproved your last message, please post it again.
Sorry for the inconvience

[ts4488]

Actually there are two more questions (if necessary move it to another thread).

a) Is there a way to show the extension no. permanently in the display (as on the previous 4210 PBX)?
b) Why do internal calls have no MOH but a nasty signal tone?

[vad]

In 4200/OXO - not possible to use MOH for internal calls placed on hold.