How to disable transfer to opertaor during AA sub-menu
Posted: 02 May 2012 00:06
hi all
i use OXO r.8.1, the AA is working fine
but i have one issue,
if user listen sub-menu greeting, press "1" to sales = hunt group 542, press '2" to shipping = hunt group 543
when user press 1 to sales > ring Hunt group = OK
but user want to free dialing during "sub-menu", for example :Ext 101
the user quickly press "1" + "0", the call will be transfer to operator!!!
how to disable it????
in other lables,
i select "AAGrTransf" = 00 (disbale)
but the issue still happen
i use OXO r.8.1, the AA is working fine
but i have one issue,
if user listen sub-menu greeting, press "1" to sales = hunt group 542, press '2" to shipping = hunt group 543
when user press 1 to sales > ring Hunt group = OK
but user want to free dialing during "sub-menu", for example :Ext 101
the user quickly press "1" + "0", the call will be transfer to operator!!!
how to disable it????
in other lables,
i select "AAGrTransf" = 00 (disbale)
but the issue still happen