TomCat error cause DC change

Post Reply
User avatar
oldcte
Member
Posts: 20
Joined: 07 Jan 2010 11:47

TomCat error cause DC change

Post by oldcte »

Tomcat / Java looking for wrong server
server was changed in fax web admin screen
How do can I change it

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.net.UnknownHostException: csddc01.csd.centennialsd.org
jcifs.UniAddress.getAllByName(UniAddress.java:315)
jcifs.UniAddress.getByName(UniAddress.java:245)
jcifs.http.NtlmHttpFilter.negotiate(NtlmHttpFilter.java:156)
jcifs.http.NtlmHttpFilter.doFilter(NtlmHttpFilter.java:114)


note The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs.
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: TomCat error cause DC change

Post by cavagnaro »

Reinstall

Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
User avatar
oldcte
Member
Posts: 20
Joined: 07 Jan 2010 11:47

Re: TomCat error cause DC change

Post by oldcte »

we got that issue fixed thanks you... We are now having a second issue... From Outlook faxing okay. from Gui interface we are getting the following error

HTTP Status 500 - -------------------------------------------------------------------------------- type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception jcifs.smb.SmbException: jcifs.util.transport.TransportException java.net.SocketException: Connection reset at java.net.SocketInputStream.read(Unknown Source) at jcifs.util.transport.Transport.readn(Transport.java:29) at jcifs.smb.SmbTransport.peekKey(SmbTransport.java:355) at jcifs.smb.SmbTransport.negotiate(SmbTransport.java:268) at jcifs.smb.SmbTransport.doConnect(SmbTransport.java:299) at jcifs.util.transport.Transport.run(Transport.java:240) at java.lang.Thread.run(Unknown Source) at jcifs.util.transport.Transport.run(Transport.java:256) at java.lang.Thread.run(Unknown Source) jcifs.smb.SmbTransport.connect(SmbTransport.java:289) jcifs.smb.SmbSession.getChallenge(SmbSession.java:146) jcifs.smb.SmbSession.getChallenge(SmbSession.java:140) jcifs.http.NtlmHttpFilter.negotiate(NtlmHttpFilter.java:157) jcifs.http.NtlmHttpFilter.doFilter(NtlmHttpFilter.java:114) note The full stack trace of the root cause is available in the Apache Tomcat/5.5.23 logs. -------------------------------------------------------------------------------- Apache Tomcat/5.5.23
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: TomCat error cause DC change

Post by cavagnaro »

Well good luck. You changed something only you know what. Now you have a 500 error...which as indicates you must check logs.
We have no magic balls available for now

Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
User avatar
oldcte
Member
Posts: 20
Joined: 07 Jan 2010 11:47

Re: TomCat error cause DC change

Post by oldcte »

Thank you for all your help can I ask two more questions
The only thing changed was under Domain controller
we had to change it to ad-dc1.csd.centennialsd.org
the old domain controller is off line it was csddc01.csd.cenrennialsd.org
can we user an IP address instead of a FQDN
Where can I find Apache Tomcat/5.5.23 logs
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: TomCat error cause DC change

Post by cavagnaro »

I know the "only" thing that changed was the name, but you have to know that Tomcat installed modifies internal files according to that name. That is why I suggested a clean reinstall with new name.
You must use FQDN because is a requirement. Also in that way you can change IP address with out these issues.
Reinstall will be the fastest method. Takes nothing. Make a user backup only.


Enviado de meu C6602 usando Tapatalk
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Post Reply

Return to “OmniTouch 8450 Fax Software”