TAPI 32-64bit

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lgrassi
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Joined: 19 Sep 2011 11:56

TAPI 32-64bit

Post by lgrassi » 19 Sep 2011 12:12

I have the following issue,

I have to upgrade an host using the Windows TAPI client for one of its application to a 64 bit Windows OS.
The ALCATEL Tapi Premium Server application I have, is currently only working on 32bit systems and when using 64 bit clients with a 32 bit server no call notifications are retrieved by the 64 bit client.
Is there any solution to this configuration (compatible 32 bit client or 64 bit TAPI server able to communicate with Alcatel PABX)

Thanks in advance
LeoG

lgrassi
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Joined: 19 Sep 2011 11:56

Re: TAPI 32-64bit

Post by lgrassi » 23 Sep 2011 09:47

The alcatel PABX is a Omni 4400..

Thanks for any suggestion

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Eliott
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Joined: 10 Feb 2010 03:43

Re: TAPI 32-64bit

Post by Eliott » 19 Oct 2011 03:26

Following OXE R10 Crosscompatibility March 2010 Ed07
TSAPI Premium Server R6.4.x supports Windows 2003 Server, Windows 2008 Server and Red-Hat ES 4.x only. (Pentium IV 2GHz, 1GB RAM with 200 MB free Disk space.)
On Client side Windows XP / Windows 2003 Server / Linux Redhat 4.x ES
From OXE R9.1 Version R6.4.6 is the minimum Version.
(OXE R6.1 up to OXE R9.0 Version R6.4.3)

Nothing written about 64 Bit and the dll is 32 bit only.

Sujay
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Joined: 18 Sep 2017 10:07

Re: TAPI 32-64bit

Post by Sujay » 18 Sep 2017 10:43

Hi Guys

battling to get a dialer to work with the Alcatel TAPI server.
on Microsoft you have the Dialer which, if it works you sort of know that part works, then we have an additional bit for a CTI agent. I cannot get the dialer to remain connected, then the TAPI server refuses connections.
does anyone know how to get the TAPI server to work consistently with a TAPI server (Alcatel)
I am running an OXE Enterprise.

thanks

rachlilas
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Posts: 31
Joined: 06 Jun 2014 05:53

Re: TAPI 32-64bit

Post by rachlilas » 27 Sep 2017 11:37

Hi Sujay,
If you install the TAPI Premium Server as explained in the installation manual that should work.
Do not forget to be conform to Microsoft architecture: TAPI Premium Server is nothing else that a piece of software which is built on top of Microsoft rules and dependencies.

Hi Igrassi,
TAPIPremium Server R4.2.0 supports Windows 2012 Server (R2) x64

ltatge
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Posts: 83
Joined: 19 Sep 2012 15:49

Re: TAPI 32-64bit

Post by ltatge » 28 Sep 2017 04:15

Hello,

We used TAPI Premium Server, last version available in Businessportal. But there was an issue with 80x8 Premium Desktop Phone. In Knowledge Center in Businessportal is a hotfix for TAPI Premium Server.

Regards

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