Opera PMS, OXO Hotel Link and OmniVista 8770

Post Reply
User avatar
aurelian
Member
Posts: 24
Joined: 28 Dec 2009 01:29

Opera PMS, OXO Hotel Link and OmniVista 8770

Post by aurelian » 26 Aug 2016 03:51

Hello Team!

Environment:
OXO R10.3
OmniVista 8770 R3.0
OLD Driver 2.3.12
Opera ?

Questions:
- Could operate Opera PMS call accounting by OmniVista 8770 and if so how is that possible? If positive answer technical support of PMS software asks which are the communication port? How could configure such a communication port?
- Could communicate PMS software with OLD driver and OXO through OV8770 or it should be taken two separate connections?

Regards,

Aurelian

User avatar
tot3nkopf
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 4037
Joined: 02 Feb 2006 10:41
Location: Germany & Romania
Contact:

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by tot3nkopf » 29 Aug 2016 07:51

OV8770 has nothing to do with a PMS.
The PMS should be able to do accounting based on information received from OLD.
Did you ceched the Opera OXO interworking report?

User avatar
aurelian
Member
Posts: 24
Joined: 28 Dec 2009 01:29

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by aurelian » 29 Aug 2016 10:47

If Opera does not include call accounting module by duration what can we do?
Because the public telephony service provider does not supply pulse metering (AOC) on trunks and OXO is unable to calculate costs by duration.

Thank you,

Aurelian

User avatar
tot3nkopf
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 4037
Joined: 02 Feb 2006 10:41
Location: Germany & Romania
Contact:

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by tot3nkopf » 29 Aug 2016 12:04

From Opera IER for OXO:
SMDR message of a charged outgoing call with pulses or cost. Call done on room extension.

You do not need AOC but internal cost accounting in OXO. (OMC-->Counting)

So your solution would be that you provide Opera the cost not the duration...

njjkrubi
Member
Posts: 4
Joined: 27 Jun 2012 08:42

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by njjkrubi » 13 Sep 2016 11:23

Wondering if you got this working...I have same issue on OXO where I can't get OXO to cost calls, always comes as zero cost. I posted my config but no responded. All .xml tickets show correct info but cost is always zero.Let me know if you got it working. Thanks

User avatar
aurelian
Member
Posts: 24
Joined: 28 Dec 2009 01:29

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by aurelian » 14 Sep 2016 09:55

OXO can not calculate the cost if metering pulses /AOC are missing from the provider.
Only OXE calculates the cost by duration.

Best regards,
Aurelian

njjkrubi
Member
Posts: 4
Joined: 27 Jun 2012 08:42

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by njjkrubi » 14 Sep 2016 14:26

Is there a way to setup PRI on OXE side to send pulses across PRI for lab environment. I have OXO connected to OXE via PRI. All other functions work. Thanks for answering

User avatar
tot3nkopf
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 4037
Joined: 02 Feb 2006 10:41
Location: Germany & Romania
Contact:

Re: Opera PMS, OXO Hotel Link and OmniVista 8770

Post by tot3nkopf » 14 Sep 2016 15:01

Aurelian, read TC0091 and look for cost metering configuration as workaround. It is only related to OLD driver (OXO used)

Sent from my SM-G920F using Tapatalk

Post Reply

Return to “Hotel / Hospital”