a4980 and Lotus Notes Integration for caller identification.

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LongTom
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Joined: 29 Sep 2009 11:06

a4980 and Lotus Notes Integration for caller identification.

Post by LongTom »

Hi all
i have installed the a4980 client and its really cool. Todo a deeper integration i want to connect the a4980 client with a Lotus Notes Customer Database for caller identification, but i cannot find any howto or dokumentation. I have no access to Alcatel download area. Can somebody help me?? -- THX --

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Tom
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cavagnaro
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Re: a4980 and Lotus Notes Integration for caller identification.

Post by cavagnaro »

Under the A4980 options there is an Integration option, select your profile only. Of course this will connect to the Lotus Notes Phone book for that user only.
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