Restricted mode due to Global synchronisation Error

[ajit1.giri]

Hi All,

My 4760 is working on restricted mode due to Global synchronisation error but i have no issue with synchronisation to OXE.

Can any one help me to resolve the issue?I have attached the ERROR log for further reference.

Thank you in advance.

Ajit

[iourid]

Check TCV062 attached.

[corwin]

TCV062 concerns old 4760 < R4: without restricted mode message

Since the apparation of restricted mode
4760 client is able to start with 2 modules : direcotry and sceduler
this allow to laucnh direcotry , select system tab, right click on NMC entry and launch the sycnhronization
synchronization will be global since done at NMC level
then relaunch 4760 client to gain full access to all module

This is a temporary solution
the final solution consist to check why no global synchronization is launched
check in scheduler module if dayly and weekly job are still programmed and activated

If such job are deleted, you can restore them
by launching directory, right click in tree import the files
4760\data\scheduler\dayly.ldif
4760\data\scheduler\weekly.ldif

then server need to be restarded, to get scheduler service read the new entries created.

[rmaier]

Hello,

I tried this with directory, but got another error afterwards "Scheduler Server unreachable".
Any hints how to fix this.

Regards
Reinhold

[rmaier]

Hi,

already solved this, a reboot of the whole machine solved the problem. The scheduler service didnt come up for any reason.

Reinhold

[saahsan]

Hi rmaier,
I am facing the issue as you were faced i.e. " Global synchronization: Timed out: There was no global synchronization execution since too much time has elapsed". So, Kindly help me which steps were fix this issue.

Thanks,
SAAHSAN

[Zero]

Hi saahsan,

Have you tried the provided procedures on your initial inquiry on the other conversation subject of "Re: Omnivista 4760 Call Accounting Issue?"
Here's the link for your reference: viewtopic.php?f=274&t=18538
or, see procedures below.

- Run 4760/bin/ntsvcexClient.exe
- Select File-->Open
--> Click on Registry search
--> Input Host: IP address of 4760 PC
--> Select Service: SynchLdapPbx
--> Click on OK button
- From item listing click SynchLdapPbx
- Double-click CompleteLoad
--> Locate and double-click tk_string
---> Set Value: 1
---> Click OK button
- Wait for complete synchronization by reading file 4760/log/NMCSynchldapPbx_x.log
- After, restart OmniVista 4760 PC



Regards,
Zero

[saahsan]

Hi Zero,
Thanks for your prompt response.
Can you please update me that is there any negative impact for this activity performed in registry?

[Zero]

Hi saahsan,

Please take note that the procedure presented is for synchronization and no negative impact.



Thanks,
Zero

[haroun]

taken stright from official t,c how it could be negative ? and next time do not disconnect concerned equipements from lan or reach each one other