LicServer error: Multi-utilization duration - What is this??

baalynt
Member
Posts: 38
Joined: 02 Oct 2012 08:28

LicServer error: Multi-utilization duration - What is this??

Post by baalynt »

Hy guys!

Could somebody inform me what does this multi-utilization mean?
It’s a 4760 system, and I can’t find the reason of this error.
Here is the Licence log:

[1/6/2015 7:20:24 AM] 1380 LicServer: Program starting...
[1/6/2015 7:20:24 AM] 1380 LicServer: Signature in license file is OK
[1/6/2015 7:20:24 AM] 1380 LicServer: time for last synchronization of LDAP server with all networks: 359 minutes (0 days)
[1/6/2015 7:20:24 AM] 1380 LicServer: time since last PBX key control: 313 minutes (0 days)
[1/6/2015 7:20:24 AM] 1380 LicServer: Multi-utilization duration : 49 days, 91 allowed (status=warning)
[1/6/2015 7:20:24 AM] 1484 LicServer: Program is running
[1/6/2015 7:20:24 AM] 1484 LicServer: Upgrading Display List...
[1/6/2015 7:20:24 AM] 1484 LicServer: Display List upgrade is done.
[1/6/2015 7:20:24 AM] 1484 LicServer: Upgrading Display Attributes...
[1/6/2015 7:20:24 AM] 1484 LicServer: Display Attributes upgrade is done.
[1/6/2015 7:20:24 AM] 1484 LicServer: Upgrading Grid groups...
[1/6/2015 7:20:25 AM] 1484 LicServer: Grid group upgrade is done.
[1/6/2015 7:20:25 AM] 1484 LicServer: Upgrading Search List...
[1/6/2015 7:20:25 AM] 1484 LicServer: Search list upgrade is done.
[1/6/2015 7:20:25 AM] 1484 LicServer: Upgrading Search classes...
[1/6/2015 7:20:25 AM] 1484 LicServer: Search classes upgrade is sucessfull.
[1/6/2015 7:20:25 AM] 1484 LicServer: Counting pcx and subscribers...
[1/6/2015 7:20:26 AM] 1484 LicServer: Subscribers pcx and subscribers count is sucessfull.
[1/6/2015 7:20:26 AM] 1484 LicServer: pcxnumber : percent of max subscriber: 41/10000 = 0% (status=ok)
[1/6/2015 7:20:35 AM] 1484 LicServer: accounting : percent of max subscriber: 1209/3550 = 34% (status=ok)
[1/6/2015 7:20:45 AM] 1484 LicServer: ticketcollector : percent of max subscriber: 1189/3550 = 33% (status=ok)
[1/6/2015 7:20:54 AM] 1484 LicServer: alarms : percent of max subscriber: 0/3550 = 0% (status=ok)
[1/6/2015 7:21:03 AM] 1484 LicServer: configuration : percent of max subscriber: 1209/3550 = 34% (status=ok)
[1/6/2015 7:21:04 AM] 1484 LicServer: Checking key of PBX 'SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=3, o=nmc'...
[1/6/2015 7:21:12 AM] 1484 LicServer: PBX key is right!
[1/6/2015 7:21:12 AM] 1484 LicServer: License file check starting...
[1/6/2015 7:21:15 AM] 1484 LicServer: Warning: Found a license with the same 4760OfferNumber on server : 10.174.232.219
[1/6/2015 7:21:16 AM] 1484 LicServer: Error: License file(s) with same 4760OfferNumber is/are still used by other server(s).
[1/6/2015 7:21:16 AM] 1484 LicServer: License file check is done
[1/6/2015 7:21:16 AM] 1484 LicServer: Multi-utilization duration : 49 days, 91 allowed (status=warning)
[1/6/2015 7:21:16 AM] 1484 LicServer: License file multi-utilization : unexpected events count : 0/31 (status=ok)

I enclosed two screenhots from the alarm module and at the start of login.
Can help anybody?

Regards,
Balint
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haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: LicServer error: Multi-utilization duration - What is th

Post by haroun »

two 4760 servers with same licence
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: LicServer error: Multi-utilization duration - What is th

Post by haroun »

clear , stop the second servers (10.174.232.219) and wait 5 days every thing should be ok
baalynt
Member
Posts: 38
Joined: 02 Oct 2012 08:28

Re: LicServer error: Multi-utilization duration - What is th

Post by baalynt »

Hello!
It's a joke, a have only one 4760 server. I found the 10.174.232.219 IP address in oxe: usr4/tmp/ov4760/uc/PreventLicense.lis
I deleted this directory. I found this in a TC. Do you think is it enough? It was 2 different IP address in the file.
Thanks, Balint
baalynt
Member
Posts: 38
Joined: 02 Oct 2012 08:28

Re: LicServer error: Multi-utilization duration - What is th

Post by baalynt »

Content of PreventFile.lic:
r001=20150112005601|20061012130517954|yxzWMhtFr5HXsOObL1IqnQ==fpauzwatkyB7i+zpGC++4Q==|#10.174.232.219|
r001=20150112111745|20061012130517954|yxzWMhtFr5HXsOObL1IqnQ==fpauzwatkyB7i+zpGC++4Q==|###169.254.1.10|
h001=HcTleoNKqcMB/E+45+QraQ==/LyjmHkQUU77FZjPgHUpJw==
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: LicServer error: Multi-utilization duration - What is th

Post by haroun »

reboot to check
baalynt
Member
Posts: 38
Joined: 02 Oct 2012 08:28

Re: LicServer error: Multi-utilization duration - What is th

Post by baalynt »

Hello,
Today I checked the license log, and I can see the same problem:
Do you have other solution?

Thanks a lot,

[1/14/2015 7:20:24 AM] 1812 LicServer: Program starting...
[1/14/2015 7:20:24 AM] 1812 LicServer: Signature in license file is OK
[1/14/2015 7:20:24 AM] 1812 LicServer: time for last synchronization of LDAP server with all networks: 359 minutes (0 days)
[1/14/2015 7:20:24 AM] 1812 LicServer: time since last PBX key control: 313 minutes (0 days)
[1/14/2015 7:20:24 AM] 1812 LicServer: Multi-utilization duration : 57 days, 91 allowed (status=major)
[1/14/2015 7:20:24 AM] 3752 LicServer: Program is running
[1/14/2015 7:20:24 AM] 3752 LicServer: Upgrading Display List...
[1/14/2015 7:20:24 AM] 3752 LicServer: Display List upgrade is done.
[1/14/2015 7:20:24 AM] 3752 LicServer: Upgrading Display Attributes...
[1/14/2015 7:20:24 AM] 3752 LicServer: Display Attributes upgrade is done.
[1/14/2015 7:20:24 AM] 3752 LicServer: Upgrading Grid groups...
[1/14/2015 7:20:25 AM] 3752 LicServer: Grid group upgrade is done.
[1/14/2015 7:20:25 AM] 3752 LicServer: Upgrading Search List...
[1/14/2015 7:20:25 AM] 3752 LicServer: Search list upgrade is done.
[1/14/2015 7:20:25 AM] 3752 LicServer: Upgrading Search classes...
[1/14/2015 7:20:25 AM] 3752 LicServer: Search classes upgrade is sucessfull.
[1/14/2015 7:20:25 AM] 3752 LicServer: Counting pcx and subscribers...
[1/14/2015 7:20:26 AM] 3752 LicServer: Subscribers pcx and subscribers count is sucessfull.
[1/14/2015 7:20:26 AM] 3752 LicServer: pcxnumber : percent of max subscriber: 41/10000 = 0% (status=ok)
[1/14/2015 7:20:37 AM] 3752 LicServer: accounting : percent of max subscriber: 1211/3550 = 34% (status=ok)
[1/14/2015 7:20:46 AM] 3752 LicServer: ticketcollector : percent of max subscriber: 1191/3550 = 33% (status=ok)
[1/14/2015 7:20:55 AM] 3752 LicServer: alarms : percent of max subscriber: 0/3550 = 0% (status=ok)
[1/14/2015 7:21:04 AM] 3752 LicServer: configuration : percent of max subscriber: 1211/3550 = 34% (status=ok)
[1/14/2015 7:21:04 AM] 3752 LicServer: Checking key of PBX 'SubnetworkNodeNumber=1, SubnetworkNumber=0, NetworkNumber=3, o=nmc'...
[1/14/2015 7:21:11 AM] 3752 LicServer: PBX key is right!
[1/14/2015 7:21:11 AM] 3752 LicServer: License file check starting...
[1/14/2015 7:21:15 AM] 3752 LicServer: Warning: Found a license with the same 4760OfferNumber on server : 10.174.232.219
[1/14/2015 7:21:15 AM] 3752 LicServer: Error: License file(s) with same 4760OfferNumber is/are still used by other server(s).
[1/14/2015 7:21:15 AM] 3752 LicServer: License file check is done
[1/14/2015 7:21:15 AM] 3752 LicServer: Multi-utilization duration : 57 days, 91 allowed (status=major)
[1/14/2015 7:21:15 AM] 3752 LicServer: License file multi-utilization : unexpected events count : 3/31 (status=ok)
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3807
Joined: 23 Sep 2004 06:47

Re: LicServer error: Multi-utilization duration - What is th

Post by vad »

What was done 57 days ago? New OPS files loaded to PBX, 4760 server changed?
baalynt
Member
Posts: 38
Joined: 02 Oct 2012 08:28

Re: LicServer error: Multi-utilization duration - What is th

Post by baalynt »

Our company is in other IP range, and we needed to change CS (license node) and 4760 IP address.
But no other change, like hardware.
Regards, Balint
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: LicServer error: Multi-utilization duration - What is th

Post by haroun »

and after deleting the directory & rebooting do you find it again , has been recreated again , what about wait and to check after 5 days since you delete it
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