Application cannot access the database

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Mimid
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Posts: 2
Joined: 17 Nov 2013 04:42

Application cannot access the database

Post by Mimid » 08 Apr 2014 11:54

Dears,

Can someone help me on omnivista 4760 when i open Reports module i got " cannot connect to the database! " and same message for accounting module plus "unable to retrieve children of this node ""unable to access to the database.

could someone help to fix this issue at least i can generate a report for calls.

thanks in advance.

haroun
Member
Posts: 943
Joined: 29 Mar 2010 11:09

Re: Application cannot access the database

Post by haroun » 09 Apr 2014 04:11

FIRST retart your server.may be SunOne server and other services are not starting

Mimid
Member
Posts: 2
Joined: 17 Nov 2013 04:42

Re: Application cannot access the database

Post by Mimid » 10 Apr 2014 08:05

thanks haroun I've tried many time to rstart my server but same things.

haroun
Member
Posts: 943
Joined: 29 Mar 2010 11:09

Re: Application cannot access the database

Post by haroun » 13 Apr 2014 03:37

and sunone(ldap serv) server is it starting ! can you poste all nmc +slapd services status

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