4760 Accounting, costs on trunk group

[nowi]

Hi,

I just did the annual accounting in 4760 for the last year. This customer does not use pulse carrier, we use time based accounting with tariff structure.

Additionally all users are in cost center.

I made a cumulative report and although all users are in cost centers, there are some items in the report with an empty one.

I checked an these items are related to trunk groups. The are a few Euros on them, but I don’t understand why a Trunk should have a cost center.

For Trunk Group 11 e.g. it says Extension FS011 which I never created.

Any idea where these costs can come from?


Thx and Happy New Year by the way

Nowi

[frank]

Is FS011 the name of the trunk ?

[alex]

Is FS011 the name of the trunk ?

You mean the name of TG?

[oldboy]

I think you will find that FS011 is in fact a trunk to trunk call or a diverted call to an external number.

[nowi]

FS011 is not the name of the trunk group. Although it seems to have been created from the trunk group number, which is 11. I didn't find anything in Prefix Plan or in Numbering Plan.

Hmm...trunk to trunk call would make sense (maybe for the DISA service), diverted call to external should been counted to the user.

[MR_PT1]

Those FS trunks are automatically created for accounting trk to trk and diverted calls and it also appears on the extension field in the ticket.

[luckyme2]

FSxxx with xxx a number means a trunk-trunk call instead of an extension-trunk call. This happens if a telephone call will transits thru your Pbx (from trunk to trunk). This is the case if you have networked pbx's but no network metering.
When network metering is activated, the relation between the original set and the final trunk is known thru ABCF (Alcatel only!) and in that case the ticket will be complete.

[frank]

Hey luckyme2, welcome back !

[luckyme2]

You too, Frank !

Your new forum is GREAT !
You did an excellent job.
Try to sell it to Alcatel Their forum is useless