OmniPCX Dropping incoming calls

mopo
Member
Posts: 85
Joined: 04 Jun 2008, 07:59

OmniPCX Dropping incoming calls

Postby mopo » 20 Feb 2010, 21:32

Hi Guys,
I have one site with a baby omnipcx (2 slots I forgot the chassis name).

Every now and then it will start dropping all incoming calls (PSTN or SIP trunks). What happens is

1. Phone rings
2. User picks up
3. User is not connected with party
4. party receives static for a second then hold music for a second then is hung up on.

Any ideas? running release 7 of oxo.

Cheers
Pat

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tot3nkopf
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Postby tot3nkopf » 29 Mar 2010, 06:27

On analog external lines uncheck busy tone detection. About SIP calls: How are the calls routed? Calls reaches attendant group or all specific users?

mopo
Member
Posts: 85
Joined: 04 Jun 2008, 07:59

Postby mopo » 02 Apr 2010, 18:38

Thanks for the tip,
I sorted the issue, dodgy wiring on one of the analogue extensions in the hunt group was causing the calls to be picked up and dropped...

disconnected that extension and everything is peachy.
:)

P


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