Hi All,
In a hotel project, for rooms customer bought CETIS MWD3300 IP (SIP) phones. The issue is, when I configure user set type as SIP device Extns working fine. But If I configure set type as SIP extension call from Alcatel IP sets keep on ringing even the CETIS SIP phone attended.
Next thing is Customer wants parallel ringing of Bedside and Bathroom phones when the room called. To acheive this, configuring hotel suite won't accept the set type when it as SIP device.
What is the other option to make it happen ? Any work around solution please let me know.
Thanks & Regards,
Raghu
CETIS SIP Phone issue in OXE
- cavagnaro
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Re: CETIS SIP Phone issue in OXE
Logs...
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Re: CETIS SIP Phone issue in OXE
Hi Cavagnaro,
Logs are attached.
Pls find the summary..
IP Touch 111 - SIP Extn 101 - Keep ringing even after picked up the call by SIP phone.
IP Touch 111 - SIP Device 1101 - Working fine
SIP Extn 101 - IP Touch Extn 111 - Working fine
SIP Extn 101 - SIP Device 1101 - Working fine
IP Touch Extn 111 - SIP Extn (on G&"( Codec) - Keep ringing even after picked up the call by SIP phone.
Thanks,
Raghu
Logs are attached.
Pls find the summary..
IP Touch 111 - SIP Extn 101 - Keep ringing even after picked up the call by SIP phone.
IP Touch 111 - SIP Device 1101 - Working fine
SIP Extn 101 - IP Touch Extn 111 - Working fine
SIP Extn 101 - SIP Device 1101 - Working fine
IP Touch Extn 111 - SIP Extn (on G&"( Codec) - Keep ringing even after picked up the call by SIP phone.
Thanks,
Raghu
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Re: CETIS SIP Phone issue in OXE
Hi,
Did you change the dynamic payload used for the telefonic events (DTMF)?
By default OXE usues 97 and the phone uses 101, they have to match.
For the parallel ringing there should be no problem with suite and SIP extension, the problem is if you have hotel configuration by room. You have to change to guest mode to create suites.
Regards,
Did you change the dynamic payload used for the telefonic events (DTMF)?
By default OXE usues 97 and the phone uses 101, they have to match.
For the parallel ringing there should be no problem with suite and SIP extension, the problem is if you have hotel configuration by room. You have to change to guest mode to create suites.
Regards,
Re: CETIS SIP Phone issue in OXE
Hi,
Thank you, Found the issue and resolved. For suite config Managed as Guest management only. But If we configure Set type as SIP device its not allowed to configure as suite Extn. Now All phones are configured as SIP Extension and the requirement is acheived.
Thanks to all.
by,
Raghu
Thank you, Found the issue and resolved. For suite config Managed as Guest management only. But If we configure Set type as SIP device its not allowed to configure as suite Extn. Now All phones are configured as SIP Extension and the requirement is acheived.
Thanks to all.
by,
Raghu
Re: CETIS SIP Phone issue in OXE
One recomendation. Check if MWI works!!!
It is not working for us and it is being a big headache, we are still trying to solve this issue with a eSR open.
Let me know your feedback about this.
Regards,
It is not working for us and it is being a big headache, we are still trying to solve this issue with a eSR open.
Let me know your feedback about this.
Regards,
Re: CETIS SIP Phone issue in OXE
Could you share the issue resolution?
We are planning to deploy 3rd party sip phone in hotel mode.
We are planning to deploy 3rd party sip phone in hotel mode.
Re: CETIS SIP Phone issue in OXE
Hi,rraghu wrote: ↑27 Jan 2016 17:08 Hi,
Thank you, Found the issue and resolved. For suite config Managed as Guest management only. But If we configure Set type as SIP device its not allowed to configure as suite Extn. Now All phones are configured as SIP Extension and the requirement is acheived.
Thanks to all.
by,
Raghu
Can you share with me how to resolve this issue?
Thanks!