I am having an issue at a site where they have 2 consoles installed, lets call them console A and console B. When console A calls an internal ext, the internal ext sees the operators caller ID as 1300 as designed. However, when console B calls an internal ext, the ext sees no caller ID to show the console (operator) is calling and instead just shows "calling" on the screen. Both consoles are in the phone book and belong to the same attendant group.
Any ideas as to why console B shows no caller ID to internal ext's when it calls them?